Strategy Improvement for IT Governance in Library Services Using an Adaptation of ITIL 4 and FitSM : A COBIT 2019 Evaluation. Scientific Journal of Informatics, [S. l.], v. 12, n. 4, p. 685–696, 2026. DOI: 10.15294/sji.v12i4.34197. Disponível em: https://journal.unnes.ac.id/journals/sji/article/view/34197. Acesso em: 17 jan. 2026.