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IRS stimulus check tracking tool not working? We found 11 possible reasons why

by Norma Wilhoite (2020-06-01)

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Need your stimulus money? You're not alone.

James Martin/CNET

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If you've been running into problems trying to use the IRS's online tool for tracking your coronavirus stimulus check or setting up direct deposit so the money goes right into your bank account, you're not alone. CNET readers, and the rest of the internet, have told us that the IRS portal, called Get My Payment, doesn't always work as intended. We wanted to find out why, and how you can try to bypass any roadblocks.

The one-time payment is intended to provide relief from disruptions to work and public life caused by the coronavirus outbreak. Most US residents are eligible to receive up to $1,2000 apiece, and millions already have. For everyone else, the experience can be frustrating. 

An inability to use the Get My Payment tool as designed means you'll be receiving your check by mail, s process that the government said could take up to 20 weeks at a rate of mailing 5 million checks per week. The first checks went out in the mail about two weeks ago. If you haven't received your stimulus check yet, filing through the IRS tool could still get you your money faster.

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We looked into some of the common issues why Get My Payment may not be working for everyone as intended. Note that this list isn't exhaustive and tour bắc kinh thượng hải giá rẻ may not apply to your particular situation. We've reached out to the IRS multiple times for more information about these issues.  

In some cases, there may be nothing to do but wait and try again with the online portal or wait for tour bắc kinh thượng hải your check to arrive in the mail instead of in your bank account. If you're worried about making rent or car payments before your stimulus money arrives, or you need information about filing for unemployment, we have some additional resources to help.

Read more: What to expect when coronavirus lockdown ends and cities reopen

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