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Tesla ranks dead last in J.D. Power Initial Quality Survey - Roadshow

by Lovie Lavarack (2020-07-07)

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Enlarge ImageTesla's quality hiccups are well known, but J.D. Power provides some hard data.
Nick Miotke/Roadshow
The J.D. Power Initial Quality Study provides a snapshot at how various automakers and their brands have a handle on quality, and on Wednesday, the firm dropped its most important one yet. Why? This year, Tesla is a part of the study for the first time ever.Let's get right to that big piece of news: Tesla ranks dead last, with an asterisk. J.D. Power's methodology is to collect surveys from owners in all 50 states after 90 days of ownership, but Tesla won't let the firm collect information in 15 states. So, J.D. Power instead collected a large enough sample from the 35 other states to include the electric carmaker. Technically, Tesla doesn't qualify to rank, but in the grand scheme of things, it would place last.





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In the IQS, J.D. Power measures rankings based on problems experienced per 100 vehicles (PP100), tour đài loan từ hà nội and a low number is the name of the game here. When it comes to Tesla, the firm recorded 250 problems experienced for every 100 Tesla vehicles whose owners it surveyed across the 35 states -- well above the industry average of 166 PP100.Tesla did not immediately respond to a request for comment.


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