Performance Enhancement Model of Human Resources through Knowledge Sharing

Arizqi Arizqi


This study aims to examine the effect of exogenous variable consisting of organizational dimen-sion including organizational learning culture, support from top management, and individu-als namely openness in communication in affecting knowledge sharing of individuals. Besides, this study also examined how the role of knowledge sharing in improving human resource performance at Sharia Banking. This study was conducted through SEM (Structural Equation Modeling) test by using SmartPLS, a statistical software. The study was done through survey method by distributing questionnaire to 145 employees from frontliner departments at three of Sharia banks in Semarang. The findings of this study showed that two organizational di-mensions (Organizational Learning Culture and Top Management Support) have significant effect on the improvement of knowledge sharing. While Openness in Communication, the individual dimension, could not determine the improvement of knowledge sharing. Then, the improvement of human resource performance at sharia banking could be done by improving knowledge sharing.


Organizational Learning Culture; Top Management Support; Open-ness in Communication; Knowl-edge Sharing; Work Performance.

Full Text:



Alfes, K., Shantz, A. D., Truss, C & Soane, E. C.

The Link between Perceived Human

Resource Management Practices, Engagement

and Employee Behaviour: A Moderated

Mediation Model. International Journal of Human

Resource Management. 24 (2): 330-351.

Aulawi, H., Govindaraju, R., Suryadi, K & Sudirman,

I. 2009. Hubungan Knowledge Sharing Behaviour

dan Individual Innovation Capability.

Jurnal Teknik Industri. 11 (2): 174-187.

Calcantone, R. J., Cavusgil, S. T & Y. Zhao. (2002).

Learning Orientation, Firm Innovation Capability,

And Firm Performance. Industrial

Marketing Management. 31: 515524.

Camelo-Ordaz, C., Garcia-Cruz, J., Sousa-Ginel, E

& Valle-Cabrera, R. 2011. The Influence of

Human Resource Management on Knowledge

Sharing and Innovation in Spain: The

Mediating Role of Affective Commitment.

International Journal of Human Resource

Management. 22 (7): 14421463.

Chen, C. J & Huang, J. W. 2011. Strategic Human

Resource Practices and Innovation Performance:

The Mediating Role of Knowledge

Management Capacity. Journal of Business

Research. 62 (1): 104-114.

Cheng, M., Ho, J. S & Lau P. M. 2009. Knowledge

Sharing In Academic Institutions: A Study

Of Multimedia University Malaysia. Electronic

Journal of Knowledge Management. 7 (3):


Chiang, H. H., Han, T. S & Chuang, J. S. 2011. The

Relationship between High-Commitment

HRM and Knowledge-Sharing Behavior and

its Mediators. International Journal of Manpower.

(5/6): 604622.

Jurnal Dinamika Manajemen, 8 (1) 2017, 134-142

Den Hartog, D. N., Boon, C., Verburg, R. M &

Croon, M. A. 2013. HRM, Communication,

Satisfaction, and Perceived Performance A

Cross-Level Test. Journal of Management. 39

(6): 1637-1665.

De Winne, S., Delmotte, J., Gilbert, C & Sels, L. 2013.

Comparing and Explaining HR Department

Effectiveness Assessments: Evidence from

Line Managers and Trade Union Representatives.

International Journal of Human Resource

Management. 24 (8): 1708-1735.

Du, R., Ai, S & Ren, Y. 2007. Relationship Between

Knowledge Sharing And Performance: A

Survey In Xian, China. Expert Systems with

Applications. 32: 3846.

Elianto, W & Wulansari, N. A. 2016 . Building

Knowledge Sharing Intention with Interpersonal

Trust as a Mediating Variable. Jurnal

Manajemen Teknologi. 15 (1): 67-76.

Farida, N. 2016. Determinants of Marketing Performance:

Innovation, Market Capabilities and

Marketing Performance. Jurnal Dinamika

Manjemen. 7 (1): 59-65.

Fiol, C. M & Lyles, M. A. 1985. Organizational

Learning. Academy of Management Review.

(4): 803-813.

Ghozali, I. 2013. Struktural Equation Modeling,

Metode Alternatif dengan Partial Least Square

Smart PLS 2.0. Semarang: Universitas Diponegoro.

Hashmi, K. (2004). Introduction And Implementation

Of Total Quality Management (TQM),

Www.Isisigma.Com. September 2005.

Jimenez, D. J & Valle, R. S. 2013. Studying the Effect

of HRM Practices on the Knowledge Management

Process. Personnel Review. 42 (1):


Kang, Yeo-Jin., Kim, Seok-Eun & Chang, Gee-Weon.

The Impact Of Knowledge Sharing On

Work Performance: An Empirical Analysis of

The Public Employees Perceptions In South

Korea. Internationa Journal of Public Administration.

(14): 1548-1568.

Katou, A., Budhwar, P & Patel, C. 2014. Content vs.

Process in the HRM-Performance Relationship:

An empirical examination. Human Resource

Management. 53 (4): 527-544.

Kuvaas, B., Buch, R & Dysvik, A. 2012. Perceived

Training Intensity and Knowledge Sharing:

Sharing for Intrinsic and Prosocial Reasons.

Human Resource Management. 51 (2): 167-

Liu, N. C., & Liu, M. S. 2011. Human Resource

Practices and Individual Knowledge-Sharing

Behavior: An Empirical Study for Taiwanese

R & D Professionals. International Journal of

Human Resource Management. 22 (4): 981

Lumbantobing, P. 2011. Manajemen Knowledge

Sharing Berbasis Komunitas. Bandung:

Knowledge Management Society Indonesia.

Lin, H. 2007. Knowledge Sharing And Firm Innovation

Capability: An Empirical Study. International

Journal of Manpower. 28 (3/4):


Marquardt, M. R. (1994). A. Global Learning Organization.

New York: Irwin.

Minbaeva, D. B. 2013. Strategic HRM in Building

Micro-Foundations of Organizational

Knowledge-Based Performance. Human Resource

Management Review. 23 (4): 378-390.

ODell, C & Grayson, J. 1998. If Only We Knew

What We Know: Identification and Transfer

of Internal Best Practices. California Management

Review. 40 (3): 154174.

Pervaiz, U., Imran, M., Arshad, Q., Haq, R., Mah-a-

Mobeen & Khan, M. K. 2016. Human Resource

Practices and Knowledge Sharing: The

Moderating Role of Trust. International Journal

of Organizational Leadership. 5: 15-23.

Prieto, I & Prez-Santana, M. P. 2014. Managing

Innovative Work Behavior: The Role of Human

Resource Practices. Personnel Review. 43

(2): 184-208.

Putri, V. W & Yuniawan, A. 2016. Organizational

Effectiveness: Social Capital and Competitive

Advantage Approach. Jurnal Dinamika

Manajemen. 7 (1): 76-90.

Saraswati, A. 2010. Pengaruh Knowedge Sharing Enablers

terhadap Kinerja Karyawan. Surabaya:

Universitas Airlangga

Szulanski, G. 1996. Exploring Internal Stickiness:

Impediments To The Transfer Of Best Practice

Within The Firm. Strategic Management

Journal. 17 (Special 2): 2744.

Tsai, W & Ghoshal, S. 1998. Social Capital and

Value Creation: The Role of Intrafirm Networks.

Academy of Management Journal. 41

(4): 464476.

Yesil, S. 2013. An Empirical Investigation into the

Influence of Knowledge Sharing Barriers

on Knowledge Sharing and Individual Innovation

Behaviour. International Journal of

Knowledge Managemen. 9 (2): 38-61.

View Counter: Abstract - 827 and PDF - 410


  • There are currently no refbacks.