Peran Moderasi Kecerdasan Emosi pada Stres Kerja

Frengky Sanjaya

Abstract

Penelitian ini bertujuan untuk mengetahui pengaruh stres kerja terhadap kinerja karyawan dan pengaruh kecerdasan emosi terhadap hubungan antara stres kerja dengan kinerja karyawan. Populasi penelitian ini adalah seluruh karyawan marketing dan collection di PT. Summit Oto Finance Kudus. Pada penelitian ini menggunakan teknik populasi, responden diambil dari semua karyawan marketing sebanyak 25 responden dan karyawan collection sebanyak 21 responden. Teknik analisis data menggunakan analisis regresi sederhana dan analisis regresi berganda moderasi. Hasil dari analisis regresi sederhana menunjukkan bahwa stres kerja berpengaruh negatif terhadap kinerja karyawan. Sedangkan hasil dari analisis regresi sederhana menunjukkan bahwa kecerdasan emosi memoderasi pengaruh stres kerja terhadap kinerja. Hasil tersebut mengindikasikan bahwa kecerdasan emosi melemahkan pengaruh stres kerja terhadap kinerja.


The objective of this study is to know influence of job stress to job performance and influence of emotional intelligence to relationship between job stress and job performance. Population in this study was all marketing and collection employees in PT. Summit Oto Finance Kudus. In this study used population method, that is taken all of marketing employees as much as 25 respondents and collection employees as much as 21 respondents. The technique of data analysis used regression analysis and doubled regression moderating analysis. The result usedregression analysis showed that negative influence between job stres and job performanc. Meanwhile, the result using doubled regression moderating analysis showed that emotional intelligence moderate influence of job stress to job performance. This result indicated that emotional intelligence can reduce the influence of job stress to job performance.

Keywords

Job Stress; Emotional Intelligence; Job Performance

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