The Role of Work Engagement in Determining Job Satisfaction: Examining Work-Family Conflict and Work Stress

Bayu Wiratama, Angga Pandu Wijaya, Rara Hayu Noro Karti Sari Dewi

Abstract

This study is expected to examine the effect of work-family conflict and stress on job satisfaction with work engagement as a mediating variable. The study population was Bank Rakyat Indonesia Rembang Branch employees. The number of samples is 108 employees. Data collection has employed a questionnaire. The results showed that the mediating role of work engagement caused work-family conflict not significantly to affect job satisfaction, and work stress did not significantly affect job satisfaction. Work engagement had a positive and significant effect on job satisfaction. Work engagement proved to mediate work-family conflict on job satisfaction. Work engagement can mediate job stress on job satisfaction..

Keywords

Job Satisfaction; Job Stress; Work Engagement; Work- Family Conflict

Full Text:

PDF PDF

References

Abdillah, W., & Hartono, J. (2015). Partial Least Square (PLS): Alternative Structural Equation Modeling (SEM) in Business Research. Yogya- karta: Penerbit Andi.

Amstad, F. T., Meier, L. L., Fasel, U., Elfering, A., & Semmer, N. K. (2011). A Meta-analysis of Work–Family Conflict and Various Outcomes with a Special Emphasis on Cross-domain Ver- sus Matching-domain Relations. Journal of Oc- cupational Health Psychology, 16(2), 151-169

Baral, R., & Sampath, P. (2019). EXploring the Mo- derating Effect of Susceptibility to Emotional Contagion in the Crossover of Work–family Conflict in Supervisor–subordinate Dyads in India. Personnel Review. 48(5), 1336–56.

Burman, R., & Goswami, T. G. (2018). A Systematic Literature Review of Work Stress. International Journal of Management Studies, 3(9), 112-132.

Carlson, D. S., Thompson, M. J., & Kacmar, K. M. (2019). Double Crossed: The Spillover and Crossover Effects of Work Demands on Work Outcomes through the Family. Journal of Applied Psychology, 104(2), 214-228

Chin, W. W. (1995). Partial Least Squares is to LIS- REL as Principal Components Analysis is to Common Factor Analysis. Technology Stu- dies, 2(2), 315-319.

De Simone, S., Lampis, J., Lasio, D., Serri, F., Cicotto, G., & Putzu, D. (2014). Influences of work-fa- mily interface on job and life satisfaction. App- lied Research in Quality of Life, 9(4), 831-861.

Freire, C., & Bettencourt, C. (2020). Impact of Et- hical Leadership on Job Satisfaction: the Me- diating Effect of Work–family Conflict. Lea- dership & Organization Development Journal. 41(2):319–330.

Greenhaus, J. H., & Beutell, N. J. (1985). Sources of Conflict between Work and Family Roles. Aca- demy of management review, 10(1), 76-88.

Hair, J. F., Black, W. C., Babin, B., & Anderson, R.

E. (2014). Multivariate Data Analysis (Print Book). Harlow: Pearson Education Limited.

Karatepe, O. M., & Karadas, G. (2016). Service Employees’ fit, Work-family Conflict, and Work Engagement. Journal of Services Marke- ting. 30(5), 554–566.

Kim, S., Su, Z. X., & Wright, P. M. (2018). The “HR–

line‐Connecting HRM System” and its Ef- fects on Employee Turnover. Human Resour- ce Management, 57(5), 1219-1231.

Lambrou, P., Kontodimopoulos, N., & Niakas, D. (2010). Motivation and Job Satisfaction among Medical and Nursing Staff in a Cyprus Public General Hospital. Human resources for Health, 8(1), 1-9.

Lemyre, L., & Tessier, R. (2003). Measuring Psychological Stress. Concept, Model, and Measurement Instrument in Primary Care Research. Canadian Family Physician, 49, 1159-1160.

Lu, L., Lu, A. C. C., Gursoy, D., & Neale, N. R. (2016). Work Engagement, Job Satisfacti- on, and Turnover Intentions: A Comparison between Supervisors and Line-level Emplo- yees. International Journal of Contemporary Hospitality Management. 28(4):737–761.

Molina, J. A. (2021). The Work–family conflict: Evi- dence from the Recent Decade and Lines of Future Research. Journal of Family and Econo- mic Issues, 42(1), 4-10.

Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and Validation of Work–family Conflict and Family–work Conflict Scales. Journal of Applied Psycholo- gy, 81(4), 400–410.

Novitasari, D., Sasono, I., & Asbari, M. (2020). Work-family Conflict and Worker’s Perfor- mance during Covid-19 Pandemic: What is the Role of Readiness to Change Mentali- ty. International Journal of Science and Mana- gement Studies (IJSMS), 3(4), 122-134.

Onyemah, V., Rouzies, D., & Iacobucci, D. (2018). Impact of Religiosity and Culture On Sales- person Job Satisfaction and Performance. In- ternational Journal of Cross Cultural Manage- ment, 18(2), 191-219.

Ranihusna, D., & Wulansari, N. A. (2015). Reducing The Role Conflict of Working Woman: bet- ween Work And Family Centrality. JDM (Jur- nal Dinamika Manajemen), 6(2), 214-225

Schaufeli, W. B., Bakker, A. B., & Salanova, M. (2006). The Measurement of Work Engagement with a Short Questionnaire: A Cross- national Study. Educational and Psychological Measurement, 66(4), 701-716.

Schaufeli, W. B., Salanova, M., González-Romá, V., & Bakker, A. B. (2002). The Measure- ment of Engagement and Burnout: A Two Sample Confirmatory Factor Analytic Ap- proach. Journal of Happiness Studies, 3(1), 71-92.

Singh, R., & Nayak, J. K. (2015). Mediating Role of Stress between Work-family Conflict and Job Satisfaction among the Police Officials: Moderating Role of Social Support. Policing: An International Journal of Police Strategies & Management. 38(4), 738-753.

Solimun, A. A. R., Fernandes, N. N., & Nurjan- nah, N. (2017). Multivariate Statistical Met- hod: Structural Equation Modeling based on WarpPLS. Malang: UB Press.

Spector, P. E., Allen, T. D., Poelmans, S. A., Lapier- re, L. M., Cooper, C. L., Michael, O. D., ... & Widerszal‐Bazyl, M. A. R. I. A. (2007). Cross‐ national Differences in Relationships of Work Demands, Job Satisfaction, and Turnover In- tentions with Work–family Conflict. Personnel Psychology, 60(4), 805-835.

Sugiyono, P. D. (2018). Quantitative, Qua- litative, and R&D Research Met- hods. Bandung:(ALFABETA, Ed.).

Suifan, T. S., Abdallah, A. B., & Diab, H. (2016). The Influence of Work Life Balance on Turnover Intention in Private Hospitals: The Mediating Role of Work Life Conflict. European Journal of Business and Management, 8(20), 126-139.

Taylor, J. C., & Bowers, D. G. (1974). The Survey of Organizations: toward a Machine Scored, Standardized Questionnaire. Ann Arbpor: Uni- versity of Michigan, Institute for Social Research.

Wong, K. K. K. (2013). Partial Least Squares Structural Equation Modeling (PLS-SEM) Techniques using SmartPLS. Marketing Bul- letin, 24(1), 1-32.

Wu, X. (2019). Influence Of Job Stress on Job Sa- tisfaction among Younger Bank Employees in China: the Moderating Role of Guanxi-ori- ented Attitude. Chinese Management Studies. 14(1):257–273.

Yousaf, S., Rasheed, M. I., Hameed, Z., & Luqman,

A. (2019). Occupational Stress and its out- comes: the Role of Work-social Support in the Hospitality Industry. Personnel Review. 49(3):755–73.


View Counter: Abstract - 299 and PDF - 301 PDF - 137

Refbacks

  • There are currently no refbacks.