| Issue |
Title |
| Vol 4, No 2 (2013): September 2013 (DOAJ Indexed) |
Peningkatan Kepuasan Pelanggan melalui Kualitas Produk dan Kualitas Layanan |
Abstract
PDF
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|
Made Virma Permana |
| Vol 1, No 1 (2010): March 2010 (DOAJ Indexed) |
Meningkatkah Kualitas Pelayanan Jasa Penerbangan Indonesia Paska Insiden Kecelakaan Pesawat Terbang |
Abstract
PDF
|
|
Arief Yulianto |
| Vol 9, No 2 (2018): September 2018 (DOAJ Indexed) |
How a Mediating Variable Need in the Loyalty Examination? |
Abstract
PDF
|
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Bima Andrianto Pambudi, Euis Soliha, Endang Tjahjaningsih |
| Vol 3, No 2 (2012): September 2012 (DOAJ Indexed) |
Kualitas Layanan dan Positive Word of Mouth |
Abstract
PDF
|
|
Yulius Jatmiko Nuryatno |
| Vol 6, No 1 (2015): March 2015 (DOAJ Indexed) |
Analysis of Perceived Quality of Education Service |
Abstract
PDF
|
|
Murwatiningsih Murwatiningsih |
| Vol 5, No 1 (2014): March 2014 (DOAJ Indexed) |
Faktor Determinan Nasabah dalam Pemilihan Bank Syariah |
Abstract
PDF
|
|
Ali Mursid, Entot Suhartono |
| Vol 2, No 1 (2011): March 2011 (DOAJ Indexed) |
Analisis Hubungan Kualitas Jasa terhadap Kepuasan Konsumen pada Lembaga Pendidikan Kejuruan |
Abstract
PDF
|
|
Rintar - |
| Vol 2, No 2 (2011): September 2011 (DOAJ Indexed) |
Peningkatan Minat dan Keputusan Berpartisipasi Akseptor KB |
Abstract
PDF
|
|
Ken Sudarti, Puji Prasetyaningtyas Prasetyaningtyas |
| Vol 3, No 1 (2012): March 2012 (DOAJ Indexed) |
Mencapai Sumber Daya Manusia Unggul (Analisis Kinerja dan Kualitas Pelayanan) |
Abstract
PDF
|
|
Ketut Sudarma |
| Vol 7, No 2 (2016): September 2016 (DOAJ Indexed) |
Exploring Service Quality Impacts on Customer Satisfaction in Military Medical Centres: Moderating Role of Perceived Value |
Abstract
PDF
|
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Azman Ismail, Mohd Helmi Ali, Nur Ilyani Ranlan Rose, Anis Anisah Abdulla, Herwina Rosnan |
| Vol 6, No 1 (2015): March 2015 (DOAJ Indexed) |
The Effects of Service Quality, Customer Satisfaction, Trust, and Perceived Value towards Customer Loyalty |
Abstract
PDF
|
|
Tanisah Tanisah, Ida Maftukhah |
| Vol 12, No 2 (2021): September 2021 (DOAJ Indexed) |
Role of Service Quality, Price Perception, Brand Image, and Information Technology Involvement in Banking Product Purchase Decisions |
Abstract
PDF
|
|
Widya Prananta, Bayu Bagas Hapsoro, Made Virma Permana |
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