Zachman Enterprise Architecture Planning (Study Case: E –Government’s General Election Services on Karadenan Sub-District in Bogor Regency
(1) Department of Regional Innovation, Graduate School, Universitas Padjadjaran, Indonesia
(2) Department of Public Administration, Universitas Padjadjaran, Indonesia
(3) Department of Library and Information Science, Universitas Padjadjaran, Indonesia
Abstract
Purpose: This study examines enterprise architecture planning using the Zachman Framework as an effort to automate citizen administration in Bogor Regency. Furthermore, this planning is a solution in the simultaneous step of preparing voter lists down in general election commission data, especially connected to the Citizen Administration Bureau in Karadenan Sub District as a pilot plant project. This study aims to analyze enterprise architecture planning for citizen administration involved in the General Election Commission on collection, updating, and changing citizen data in Karadenan Sub District in Bogor Regency.
Methods: Data analysis was carried out from 122 heads of neighborhood units and 19 heads of residential units in Karadenan Subdistrict Bogor Regency. After that, using a qualitative method using the Zachman Framework, an Enterprise Architecture Planning of Citizen Administration was designed.
Result: According to the results, this study provides a new role model-based service scheme for citizen administration, especially in election conditions.
Novelty: The results of this study are valuable for the government in implementing new digital citizen administration services, especially empowering general elections by providing high-quality data on voters.
Keywords
Full Text:
PDFReferences
D. Maharani, “Aplication of E-Government Manajemen System in Improving Village Capacity Service to the Community to Support Industrial Revolution 4.0,” J. Phys. Conf. Ser., vol. 1477, no. 5, pp. 0–5, 2020, doi: 10.1088/1742-6596/1477/5/052026.
X. Ma and W. Su, “Local government intervention in tourism-driven rural gentrification: Types and interpretative framework,” Tour. Manag., vol. 100, no. June 2023, p. 104828, 2024, doi: 10.1016/j.tourman.2023.104828.
L. Carter and F. Bélanger, “The utilization of e-government services: Citizen trust, innovation and acceptance factors,” Inf. Syst. J., vol. 15, no. 1, pp. 5–25, 2005, doi: 10.1111/j.1365-2575.2005.00183.x.
Z. Allam and Z. A. Dhunny, “On big data, artificial intelligence and smart cities,” Cities, vol. 89, pp. 80–91, 2019, doi: https://doi.org/10.1016/j.cities.2019.01.032.
R. Naufalia, C. Lateefa, and D. Yassar, “Usefulness factors to predict the continuance intention using mobile payment, case study: GO-Pay, OVO, Dana,” J. Soft Comput. Explor., vol. 2, no. 2, 2021, doi: 10.52465/joscex.v2i2.50.
A. A. Nurdin, G. N. Salmi, K. Sentosa, A. R. Wijayanti, and A. Prasetya, “Utilization of Business Intelligence in Sales Information Systems,” J. Inf. Syst. Explor. Res., vol. 1, no. 1, pp. 39–48, 2022, doi: 10.52465/joiser.v1i1.101.
K. Osei-Tutu and Y. T. Song, “Enterprise architecture institutionalization for Health Information Exchange (HIE) cloud migration,” Adv. Sci. Technol. Eng. Syst., vol. 5, no. 5, pp. 680–691, 2020, doi: 10.25046/AJ050584.
Y. F. Safri, R. Arifudin, and M. A. Muslim, “K-Nearest Neighbor and Naive Bayes Classifier Algorithm in Determining The Classification of Healthy Card Indonesia Giving to The Poor,” vol. 5, no. 1, pp. 9–18, 2018.
A. Fritz Wijaya and M. Wahyu Prasetyo, “Strategic Planning Information Systems Using Enterprise Architecture Planning Method (Case Study of Semarang City Public Works Department),” J. Inf. Syst. Informatics, vol. 2, no. 1, pp. 114–122, 2020.
A. Guerrero-Avendaño, W. Nieto Bernal, and C. Luna Amaya, “Governance and Corporate Management System Supported by Innovation, Technology, and Digital Transformation as a Driver of Change,” Sustain., vol. 15, no. 17, 2023, doi: 10.3390/su151713150.
BPS Jawa Barat, Provinsi Jawa Barat Dalam Angka 2023, no. 1. BPS Provinsi Jawa Barat/BPS-Statistics of Jawa Barat Province, 2023.
A. A. Yudhanto, E. Rochima, and Rivani, “Strategic Entrepreneurship and the Performance of Women-Owned Fish Processing Units in Cibinong District, Bogor Regency,” Economies, vol. 11, no. 3, 2023, doi: 10.3390/economies11030088.
BPS Kabupaten Bogor, “Kecamatan Cibinong Dalam Angka,” 2021.
A. M. I. Purnama and M. Y. Alamsyah, “Enterprise Architecture Design Using Enterprise Architecture Planning (Eap) Method in Kelurahan Sindangjaya Office Mandalajati District Bandung City,” pp. 517–531, 2021, doi: 10.32897/sobat3.2021.46.
A. B. Pratama, “The landscape of public service innovation in Indonesia: A comprehensive analysis of its characteristic and trend,” Innov. Manag. Rev., vol. 17, no. 1, pp. 25–40, 2020, doi: 10.1108/INMR-11-2018-0080.
S. Gupta and S. Rajan, “An Architectural Model of the Government Process Reengineering Inspired by Zachman Framework for Enterprise Architecture Implementation,” International Journal of Innovative Science and Research Technology, 2018.
M. and I. of P. S. Bureau for Press, “General Elections Commission to Update Voter Data,” 2023.
B. Cohen, “Urbanization in developing countries: Current trends, future projections, and key challenges for sustainability,” Technol. Soc., vol. 28, no. 1–2, pp. 63–80, 2006, doi: 10.1016/j.techsoc.2005.10.005.
Y. Lurusati and R. Torenvlied, “Does local democratization improve societal outcomes? Effects of mayoral direct elections in Indonesia,” Humanit. Soc. Sci. Commun., vol. 10, no. 1, pp. 1–13, 2023, doi: 10.1057/s41599-023-02141-8.
M. M. Maulana, A. I. Suroso, Y. Nurhadryani, and K. B. Seminar, “The Smart Governance Framework and Enterprise System’s Capability for Improving Bio-Business Licensing Services,” Informatics, vol. 10, no. 2, p. 53, 2023, doi: 10.3390/informatics10020053.
U. Jafar, M. J. Ab Aziz, Z. Shukur, and H. A. Hussain, “A Systematic Literature Review and Meta-Analysis on Scalable Blockchain-Based Electronic Voting Systems,” Sensors, vol. 22, no. 19, 2022, doi: 10.3390/s22197585.
National Academy of Sciences, Securing The Vote Protecting American Democracy. Washington, DC: The National Academies Press, 2018. doi: 10.17226/25120.
S. P. Osborne and L. Brown, “Handbook of Innovation in Public Services,” Handb. Innov. Public Serv., 2013, doi: 10.4337/9781849809757.
J. A. Zachman, “The Framework for Enterprise Architecture: Background Description and Utility,” 2020.
P. Bernus, O. Noran, and A. Molina, Enterprise architecture: Twenty years of the GERAM framework, vol. 19, no. 3. IFAC, 2014. doi: 10.3182/20140824-6-za-1003.01401.
Y. Maulani and S. Lestari, “Developing blueprint for public services information system in the district of indonesia using enterprise architecture planning method,” Int. J. Informatics Vis., vol. 4, no. 4, 2020, doi: 10.30630/joiv.4.4.346.
M. Sobri, P. Indriani, M. T. Ijab, Isnawijani, and Marlindawati, “Development of inventory information system using enterprise architecture planning method,” Int. J. Informatics Vis., vol. 3, no. 4, pp. 321–326, 2019, doi: 10.30630/joiv.3.4.228.
Y. Masuda and M. Viswanathan, Enterprise Architecture for Global Companies in a Digital IT Era: Adaptive Integrated Digital Architecture Framework (AIDAF). 2019. doi: 10.1007/978-981-13-1083-6.
W. M. Donaldson, T. D. Blackburn, P. Blessner, and B. A. Olson, “An examination of the role of enterprise architecture frameworks in enterprise transformation,” J. Enterp. Transform., vol. 5, no. 3, pp. 218–240, 2015, doi: 10.1080/19488289.2015.1056451.
The Federation of Enterprise Architecture, “A Common Perspective on Enterprise Architecture Developed and Endorsed by The Federation of Enterprise Architecture Professional Organizations,” 2013.
N. Hanna, “A Role For The State In The Digital Age,” J. Innov. Entrep., vol. 7, no. 1, 2018, doi: 10.1186/s13731-018-0086-3.
A. W. Asmorojati, A. Zulis, A. Hurni, and D. R. Fadilla, Streamlining The Bureaucracy for First-Time Voters in Indonesian General Elections, vol. 1. Atlantis Press SARL, 2024. doi: 10.2991/978-2-38476-118-0.
R. L. Martin and J. M. Montagna, “Business process reengineering role in electronic government,” IFIP Int. Fed. Inf. Process., vol. 214, no. November, pp. 77–88, 2006, doi: 10.1007/978-0-387-34732-5_8.
W. Arya and C. Fibriani, “Perencanaan Strategis Sistem Informasi menggunakan Metode Enterprise Architecture Planning Framework,” J. Locus Penelit. dan Pengabdi., vol. 1, no. 03, 2022, doi: 10.36418/locus.v1i03.28.
R. Anggraeni and L. Junaedi, “Perancangan Arsitektur Sistem Informasi Menggunakan Enterprise Architecture Planning,” J-SISKO TECH (Jurnal Teknol. Sist. Inf. dan Sist. Komput. TGD), vol. 5, no. 2, 2022, doi: 10.53513/jsk.v5i2.5770.
T. M. Peyusinta and D. Setyawan, “Inovasi Piket Malam Dalam Meningkatkan Kinerja Pelayanan Publik,” JISIP J. Ilmu Sos. dan Ilmu Polit., vol. 7, no. 1, pp. 59–69, 2018.
K. C. Laudon and J. P. Laudon, Management Information System: Managing the Digital Firm. 2010.
S. Spewak and S. Hill, “Enterprise architecture planning: developing a blueprint for data, applications and technology,” QED Publ. Gr., 1993.
The Open Group, “ADM and the Zachman Framework,” The Open Group Architecture Framework Version 8.1.1, Enterprise Edition, 2006.
N. S. Sasue and A. F. Wijaya, “PERENCANAAN STRATEGIS SISTEM INFORMASI MENGGUNAKAN ENTERPRISE ARCHITECTURE PLANNING (EAP) FRAMEWORK,” J. Bina Komput., vol. 2, no. 2, 2020, doi: 10.33557/binakomputer.v2i2.919.
B. Budi, Z. M. Subekti, . R., M. D. Suryadi, and R. Ardiansyah, “Aplikasi Layanan Administrasi Kependudukan Berbasis Web Pada Kelurahan Mangun Jaya,” J. ICT Inf. Commun. Technol., vol. 20, no. 1, 2021, doi: 10.36054/jict-ikmi.v20i1.343.
J. A. Zachman, “Zachman International - About the Zachman Framework.” 2022.
A. Faisol and S. Noertjahjono, “PERANCANGAN SISTEM PELAYANAN KELURAHAN DIGITAL TERPADU (SIPERDIT) BERBASIS PROGRESSIVE WEB APP (PWA),” J. Mnemon., vol. 2, no. 2, 2019, doi: 10.36040/mnemonic.v2i2.82.
J. A. Zachman and E. Modeling, “THE FRAMEWORK FOR ENTERPRISE ARCHITECTURE: Background, Description and Utility,” Control, 1996.
A. K. Darmawan, F. Masykur, M. Muhsi, B. A. Umam, and R. Rofiuddin, “Proposing Enterprise Architecture for Smart Regencies in Indonesia: A Perspective of Zachman Framework (ZF),” 9th Int. Conf. ICT Smart Soc. Recover Together, Recover Stronger Smarter Smartization, Gov. Collab. ICISS 2022 - Proceeding, 2022, doi: 10.1109/ICISS55894.2022.9915118.
K. Strom, “Research on the Impact of Technology on Policing Strategy in the 21st Century, Final Report,” Natl. Crim. Justice Ref. Serv., pp. 1–153, 2017.
Y. Gong and M. Janssen, “Exploring Causal Factors Influencing Enterprise Architecture Failure,” in IFIP Advances in Information and Communication Technology, 2020, vol. 617, p. 341. doi: 10.1007/978-3-030-64849-7_31.
B. Salem Edhah and A. Zafar, “Enterprise Architecture: A Tool for IS Strategy Formulation,” Int. J. Educ. Manag. Eng., vol. 6, no. 2, pp. 14–23, 2016, doi: 10.5815/ijeme.2016.02.02.
C. Schulz-Knappe, T. Koch, and J. Beckert, “The importance of communicating change: Identifying predictors for support and resistance toward organizational change processes,” Corp. Commun., vol. 24, no. 4, pp. 670–685, 2019, doi: 10.1108/CCIJ-04-2019-0039.
Y. Gong and V. Blijleven, “The role of Lean principles in supporting knowledge management in IT outsourcing relationships,” Knowl. Manag. Res. Pract., vol. 15, no. 4, pp. 533–541, 2017, doi: 10.1057/s41275-017-0072-8.
C. P. Carvalho, D. S. Carvalho, and M. B. Silva, “Value stream mapping as a lean manufacturing tool: A new account approach for cost saving in a textile company,” Int. J. Prod. Manag. Eng., vol. 7, no. 1, pp. 1–12, 2019, doi: 10.4995/ijpme.2019.8607.
G. P. Pisano, “You Need an Innovation Strategy, it’s the only way to make sound trade-off decisions and choose the right practices.,” Harvard Business Review, 2015.
L. L. Lin and L. L. Lim, “The socioeconomic impacts of COVID-19 in Malaysia : Policy review and guidance for protecting the most vulnerable and supporting enterprises,” Int. Labour Organ., 2020.
O. Daramola, “Architecture-Centric Evaluation of Blockchain-Based,” 2020, doi: https://doi.org/10.3390/informatics7020016.
H. A. Garnett and T. S. James, “Cyber Elections in the Digital Age: Threats and Opportunities of Technology for Electoral Integrity,” Elect. Law J. Rules, Polit. Policy, vol. 19, no. 2, pp. 111–126, 2020, doi: 10.1089/elj.2020.0633.
J. Lapalme, A. Gerber, A. Van Der Merwe, J. Zachman, M. De Vries, and K. Hinkelmann, “Exploring the future of enterprise architecture: A Zachman perspective,” Comput. Ind., vol. 79, pp. 103–113, Jun. 2016, doi: 10.1016/J.COMPIND.2015.06.010.
K. D. Niemann, From Enterprise Architecture to IT Governance. Wiesbaden, 2006. doi: 10.1007/978-3-8348-9011-5.
E. Niemi and S. Pekkola, “The Benefits of Enterprise Architecture in Organizational Transformation,” Bus. Inf. Syst. Eng., vol. 62, no. 6, pp. 585–597, 2020, doi: 10.1007/s12599-019-00605-3.
N. Banaeianjahromi and K. Smolander, “Lack of Communication and Collaboration in Enterprise Architecture Development,” Inf. Syst. Front., vol. 21, no. 4, pp. 877–908, 2019, doi: 10.1007/s10796-017-9779-6.
M. Dale and H. Scheepers, “Enterprise architecture implementation as interpersonal connection: Building support and commitment,” Inf. Syst. J., vol. 30, no. 1, pp. 150–184, 2020, doi: 10.1111/isj.12255.
G. Vial, “Understanding digital transformation: A review and a research agenda,” J. Strateg. Inf. Syst. Rev., 2019, doi: 10.4324/9781003008637-4.
Refbacks
- There are currently no refbacks.
Scientific Journal of Informatics (SJI)
p-ISSN 2407-7658 | e-ISSN 2460-0040
Published By Department of Computer Science Universitas Negeri Semarang
Website: https://journal.unnes.ac.id/nju/index.php/sji
Email: [email protected]
This work is licensed under a Creative Commons Attribution 4.0 International License.