Mukarromah S, Hardyanto W, Eko Pramono S. The Influence of Customer Expectation and Marketing Mix on Customer Loyalty with Customer Satisfaction as Intervening. EM [Internet]. 15Aug.2021 [cited 27Sep.2024];10(2):252-9. Available from: https://journal.unnes.ac.id/sju/eduman/article/view/44435