Vol 8 No 2 (2019): Management Analysis Journal
Articles

The Effect of Perceived Organizational Support, Job Stress, and Organizational Culture on Job Performance

Rizqi Nur Hafidhah
Universitas Negeri Semarang
S Martono
Universitas Negeri Semarang
Published June 20, 2019
Keywords
  • Organizational culture; Performance; Perception of Organizational Support; Job Stress
How to Cite
1.
Hafidhah R, Martono S. The Effect of Perceived Organizational Support, Job Stress, and Organizational Culture on Job Performance. MAJ [Internet]. 20Jun.2019 [cited 21May2022];8(2):177-8. Available from: https://journal.unnes.ac.id/sju/index.php/maj/article/view/25979

Abstract

Performance is an important thing that can support organizational life. With good performance it will certainly make it easier for the organization to achieve its goals. The purpose of this study was to determine the effect of perceived organizational support, work stress, and organizational culture on job performance with partially and simultaneously test. The population in this study were all employees of PDAM Tirta Moedal Semarang City and total of the employess are 482. The samples used in this study were 83 employees using proportional random sampling technique. The methods of data collection are using interviews and questionnaires. The methods of data analysis are instrument feasibility test, descriptive analysis, classic assumption test, multiple regression test, partial significance test (t test), simultaneous significance test (f test), and coefficient of determination test using SPSS program. The results of this study showed that there was positif and significant effect of perceived organizational support and organizational culture on performance. As well as there was negatif and significant effect of job stress on performance. And the results also showed that there is a simultaneous effect independent variables on dependent variable. The conclusion of this study is to increasing employee performance are employees must have a high level of perceived organizational support, good organizational culture, and low job stress levels

References

Afzali, A., Motahari, A. A., & Shirkouhi, L. H. (2014). Investigating The Influence of Perceived Organizational Support, Psychological Emppowerment and Organizational Learning on Job Performance: An Empirical Investigation. Istraživanje Utjecaja Uočljive Organizacijske Potpore, Psihološkog Osnaživanja i Organizacijskog Učenja Na Radnu Učinkovitost u Bankarstvu, 21(3), 623–629.
Agung, A. A., & Oetomo, H. W. (2017). Pengaruh Stres Kerja, Motivasi Kerja, dan Kompensasi terhadap Kinerja Karyawan. Jurnal Ilmu Dan Riset Manajemen, 6(7), 1–18.
Arifin, H. M. (2015). The Influence of Competence, Motivation, and Organisational Culture to High School Teacher Job Satisfaction and Performance. International Education Studies, 8(1), 38-45
Arshadi, N., & Hayavi, G. (2013). The effect of perceived organizational support on affective commitment and job performance: mediating role of OBSE. Procedia-Social and Behavioral Sciences, 84, 739-743
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied psychology, 71(3), 500.Ekundayo, J. A. (2014). Occupational Stress and Employees Productivity in the Workplace. International Journal of Scientific Research in Education, 7(2), 157–165.
Fitriastuti, T. (2013). Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja Karyawan. Jurnal Dinamika Manajemen, 4(2).
Habba, D., Modding, B., Bima, M. J., & Bijang, J. (2017). The Effect of Leadership, Organisational Culture and Work Motivation on Job Satisfaction and Job Performance among Civil Servants in Maros District Technical Working Unit.
Haryokusumo, D. (2015). The Effect of Workplace Spirituality Dimensions on Organizational Commitment with Perceived Organizational Support as Moderating Variable. Jurnal Dinamika Manajemen, 6(2).
Iahcen, F., & Yassine, Y. A. (2016). The Impact of Job Stress on Job Performance of Nurses. Australian Journal of Business and Management Research New South Wales Research Centre Australia (NSWRCA), 05(05), 18–36.
Iktiagung, G. N., & Pratiwi, G. W. I. (2017). PENGARUH KARAKTERISTIK PEKERJAAN DAN MODAL PSIKOLOGI TERHADAP KEPUASAN KERJA UNTUK MENINGKATKAN KINERJA PNS DI SEKRETARIAT DAERAH KABUPATEN BLORA. Sustainable Competitive Advantage (SCA), 6(1)..
Jankingthong, K., & Rurkkhum, S. (2012). Factors affecting job performance: a review of literature. Silpakorn University Journal of Social Sciences, Humanities, and Arts, 12(2), 115-127..
Kambu, A. (2012). Pengaruh Leader-Member Exchange, Persepsi Dukungan Organisasional, Budaya Etnis Papua dan Organizational Citizenship Behavior, terhadap Kinerja Pegawai pada Sekda Provinsi Papua. Jurnal Aplikasi Manajemen, 10(2), 262-272.
Khuong, M. N., & Yen, V. H. (2016). Investigate the Effects of Job Stress on Employee Job Performance--A Case Study at Dong Xuyen Industrial Zone, Vietnam. International Journal of Trade, Economics and Finance, 7(2), 31.
Ma’mum, S. (2013). Pengaruh gaya kepemimpinan, budaya organisasi, dan pengembangan karir pada komitmen organisasi dan kinerja. Ekuitas: Jurnal Ekonomi Dan Keuangan, 17(4), 503–521.
Mangkunegara, A. P., & Waris, A. (2015). Effect of Training, Competence and Dicipline on Employee Performance Company (Case Study in PT. Asuransi Bangun Askrida). Procedia- Social and Behavioral Sciences, 211(1), 1240–1251. https://doi.org/10.1016/j.sbspro.2015.11.165
Manurung, M. T., Intan Ratnawati. (2012). “ Analisis Pengaruh Stres Kerja dan Kepuasan Kerja Terhadap Turnover Intention Karyawan: Studi pada STIKES Widya Husada Semarang”. Dalam Diponegoro Journal of Management, Volume 1 No. 2 Hal 145-157. Semarang: Universitas Diponegoro Semarang.
Manzoor, A., Awan, H., & Mariam, S. (2012). Investigating The Impact of Work Stress on Job Performance: A Study on Textile Sector of Faisalabad Aasia. Asian Journal of Business and Management Sciences, 2(1), 20–28.
Martono, S. (2013). Strategi Peningkatan Kinerja Program Studi melalui Optimalisasi Peran Pimpinan. Jurnal Dinamika Manajemen, 4(1), 30–45.
Miao, R., & Kim, H. G. (2010). Perceived organizational support, job satisfaction and employee performance: An Chinese empirical study. Journal of Service Science and Management, 3(02), 257.
Mohamed, A., & Ali, M. (2015). The influence of perceived organizational support on employees’ job performance. International Journal of Scientific and Research Publications, 5(4), 1-6.
Mursida, S. (2017). Pengaruh perceived organizational support (persepsi dukungan organisasi) dan kepuasan kerja terhadap kinerja karyawan pada pt. varia usaha beton gresik. Jurnal Ilmu Manajemen (JIM),5(1).
Nahdluddin, M., & Maftukhah, I. (2015). Pengaruh motivasi kerja, Budaya Kerja, dan Kualitas Kehidupan Kerja terhadap Kinerja Karyawan. Management Analysis Journal, 4(3), 219–228.
Noor, Z. A. (2018). Pengaruh Budaya Organisasi, Komitmen Organisasi, dan Motivasi Kerja terhadap Kepuasan Kerja dan Kinerja Karyawan. EKUITAS (Jurnal Ekonomi dan Keuangan), 16(4), 473-486.
Permana, D. P. (2015). Pengaruh Sistem Penggajian dan Budaya Organisasi terhadap Kinerja Karyawan. Jurnal Ilmu & Riset Akuntansi, 4(12), 1–20.
Ranihusna, D. (2010). Efek rantai motivasi pada kinerja karyawan. Jurnal Dinamika Manajemen, 1(2).
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: a review of the literature. Journal of applied psychology, 87(4), 698.
Safaria, S. (2016). Impact of Organizational Culture and Conflict on Employees Performance at Pt Pembangunan Jaya Ancol While Satisfaction Act As Intervening Variable. International Journal of Business and Management Invertion, 5(8), 45–55.
Sanjaya, F. (2012). Peran Moderasi Kecerdasan Emosional pada Stres Kerja. Jurnal Dinamika Manajemen, 3(2), 155–163.
Septyaningsih, R., & Palupiningdyah, P. (2017). Pengaruh Beban Kerja Berlebih dan Konflik Pekerjaan Keluarga terhadap Kinerja melalui Kelelahan Emosional. Management Analysis Journal, 6(4), 461–472.
Shahzad, F., Iqbal, Z., & Gulzar, M. (2013). Impact of organizational culture on employees job performance: An empirical study of software houses in Pakistan. Journal of Business Studies Quarterly, 5(2), 56.
Susanti, & Palupiningdyah, P. (2016). Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Kinerja Karyawan dengan Turnover Intention sebbagai Variabel Intervening. Management Analysis Journal, 5(1), 77–86.
Susmiati, & Sudarma, K. (2015). Pengaruh Budaya Organisasi dan Dukungan Organisasi Persepsian terhadap Kinerja Karyawan dengan Komitmen Organisasi sebagai Variabel Intervening. Management Analysis Journal, 4(1), 79–87.
Tahapary, J. F., & Martono, S. (2017). Pengaruh Budaya Organisasi, Stres Kerja dan Komitmen Afektif terhadap Keinginan Keluar. Management Analysis Journal, 6(1), 91–101.
Utami, A. S., & Sudarma, K. (2015). Pengaruh Persepsi Dukungan Organisasi dan Keterikatan Karyawan pada Kinerja Karyawan dengan Perilaku Kewargaan Organisasional sebagai Mediasi. Management Analysis Journal, 4(1–15).
Widarsih, R. W., & Supriyati, Y. (2018). The Effect of Organizational Culture, Personality, and Job Satisfaction Toward Employees Performance In Directorate General Of Industrial Resilience And International Access Development. International Journal of Scientific Research and Management, 6(03).
Wulansari, N. A., Ranihusna, D., & Witiastuti, R. S. (2015). Reduction Effect Of Technostress with Role of Perceived Organizational Support. IJABER, 13(7), 5159–5171.
Yih, W. W., & Htaik, S. (2011). The Impacts of Perceived Organizational Support, Job Satisfaction, and Organizational Commitment on Job Performance in Hotel Industry. The 11th International DSI and the 16th APDSI Joint Meeting, 1(1), 1–9.
Yozgat, U., Yurtkoru, S., & Bilginoglu, E. (2013). Job stress and job performance among employees in public sector in Istanbul: examining the moderating role of emotional intelligence. Procedia-Social and behavioral sciences, 75, 518-524.