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Ariani, D. W. (2014). Relationship Personality, Job Satisfaction, Organizational Commitment and Organizational Citizenship Behavior of Service Industries Indonesia. Research Journal of Business Management Vol. 8 No.3, 262-283.
Blau, P. M. (1964). Justice in Social Exchange. Sociology Inquiry, 193-206.
Brahmasari, I. A. (2008). Pengaruh Variabel Budaya Organisasi, Komitmen dan Kepuasan Kerja Pegawai Terhdap Organizational Citizenship Behavior Pegawai . Jurnal Akuntansi, Manajemen Bisnis dan Sektor Publik (JAMBSP), 269-290.
Danendra, A. A., & Mujiati, N. W. (2016). Pengaruh Motivasi, Kompensasi, dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior (OCB). E-Jurnal Manajemen Unud Vol.5 No.10, 6229-6259.
Darmawati, A., & Indartono, S. (2015). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior Dengan Komitmen Organisasi Sebagai Variabel Mediasi. Jurnal Ilmu Manajemen Vol. 12 No.2, 49-64.
Darmawati, A., Hidayati, L. N., & S. Herlinda, D. (2013). Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior. Jurnal Economia Vol.9 No.1, 10-17.
Dewi, N. L., & Suwandana, I. G. (2016). Pengaruh Kepuasan Kerja Terhdap Organizational Citizenship Behavior (OCB) Dengan Komitmen Organisasional Sebagai Variabel Mediasi. E-Jurnal Manajemen Unud Vol. 5 No. 9, 5643-5670.
dkk, G. (2016). Why people harm to organization and its members: Relationship among personality, organizational commitment and workplace deviance. Human Performance Journal, Vol.29(1), 1-15.
Ferdinand, A. (2014). Metode Penelitian Manajemen. Semarang: BP Universitas Diponegoro.
Fitira, R. M., Dewi, R. S., & Febriana, S. K. (2015). Peranan Komitmen Organisasi Terhadap Organizational CItizenship Behavior Pada Perawat. Jurnal Ecopsy Vol.2. No.1, 8-12.
Ghozali, I. (2011). Aplikasi Analisis Multivariate dengan Program IBM SPSS 19 (5th ed). Semarang: Universitas Diponegoro.
Ghozali, I. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 Update PLS Regresi. Semarang: Universitas Diponegoro.
Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program SPSS. Semarang: Universitas Diponegoro.
Handoko, T. H. (2015). Manajemen. Yogyakarta: BPFE.
Haque, A. K., Uddin, M. A., Easmin, R., & Sohel, S. M. (2019). Job Satisfaction and Citizenship Behavior: A Mediating Effect of Organizational Commitment. Organizacija Vol. 52 Issue. 3, 236-249.
Koesmono, T. H. (2004). Pengaruh Kepribadian Terhadap Komitmen Organisasi dan Perilaku Serta Kinerja Karyawan Pada Perusahaan Perkayuan di Jawa Timur. Jurnal Widya Manajemen & Akuntansi, Vol.4(3), 235-247.
Kumar, K., Bakhshi, A., & Rani, E. (2009). Linking the ‘Big Five’ Personality Domains to Organizational Citizenship Behavior . International Journal of Psychological Studies Vol.1 No.2, 73-81.
Lubis, M. (2015:77). Pengaruh Iklim Organisasi dan Komitmen Organisasi terhadap Pembentukan Organizational Citizenship Behavior (OCB) Karyawan Dalam Rangka Peningkatan Kinerja. e-Jurnal Apresiasi Ekonomi Vol.3 No. 2, 75-84.
Luthans, F. (2006). Perilaku Organisasi (10th ed). Yogyakarta: Andi.
M Ristiana, M. (2013). Pengaruh Komitmen Organisasi Dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Dan Kinerja Karyawan Rumah Sakit Bhayangkara Trijata Denpasar. DIE, Jurnal Ilmu Ekonomi & Manajemen Vol. 9 No. 1, 56-70.
Mangkunegara, A. A. (2009). Manajemen Sumber Daya Manusia. Bandung: PT Remaja Rosdakarya.
Ma'rufi, A. R., & Anam, C. (2019). Faktor yang mempengaruhi komitmen organisasi . Prosiding Seminar Nasional Magister Psikologi Universitas Ahmad Dahlan, 442-446.
Mastuti, E. (2005). Analisis Faktor Alat Ukur Kepribadian Big Five (Adaptasi dari IPIP) pada Mahasiswa Suku Jawa. INSAN Vol.7 No.3, 264-276.
Meyer, J. P., & Allen, N. (1991). A three-Component Conceptualization of Organizational Commitment. Human Resource Management Review Vol.1 No.1, 61-89.
Musriha. (2013). Influence of Teamwork, Environment on Job Satisfaction and Job Performance of the Cigarette Rollers at Clove Cigarette Factories in East Java, Indonesia. Developing Country Studies Vol.3 No.2 , 32-41.
Mustafa, H. (2011). Perilaku Manusia Dalam Perspektif Psikologi Sosial. Jurnal Administrasi Bisnis Vol.7, No.2, 143-156.
Ningsih, F. R., & Arsanti, T. A. (2014). Pengaruh Job Satisfaction Terhadap OCB dan Turnover Intention. BENEFIT Jurnal Manajemen dan Bisnis Vol. 18 No. 1, 41-48.
Obedgiu, V., Bagire, V., & Mafabi, S. (2016). Examination of organizational commitment and organizational citizenship behavior among local government civil servants in Uganda. Journal of Management Development, 1-14.
Organ, D. W. (1997). Organizational Citizenship Behavior: It's Construct Clean-Up Time. Human Performance, 85-97.
Organ, D. W., & Ryan, K. (1995). A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior. Personel Psychology , 775-802.
Organ, D., & Lingl, A. (1995). Personality, Satisfaction, and Organizational Citizenship Behavior . The Journal of Social Psychology Vol. 135 No.3, 339-350.
P Guntur, W. (2012). Pengaruh Person-Organization Fit, Kepuasan Kerja dan Komitmen Organisasi Terhadap Kinerja Perawat. Management Analysis Journal Vol. 1 No.1 , 1-7.
Podsakoff, M., MacKenzie, S. B., Paine, J., & Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research. Journal of Management Vol. 26 No. 3, 513-563.
Pradhiptya, A. R. (2013). Pengaruh Kepuasan Kerja terhadap Organizational Citizenship Behavior (OCB) Dengan Mediasi Komitmen Organisasional. Jurnal Bisnis dan Manajemen Vol. 6 No.1, 50-58.
Pratiwi, W. K., & Nugrohoseno, D. (2014). Pengaruh Kepribadian Terhadap Kerjasama TIm dan Dampaknya Terhadap Kinerja Karyawan. Jurnal Bisnis dan Manajemen Vol.7 No.1, 62-72.
Purba, D. E., & Seniati, A. N. (2004). Pengaruh Kepribadian dan Komitmen Organisasi terhadap Organizational Citizenship Behavior. Makara, Sosial Humaniora Vo. 8 No.3, 105-111.
Purba, D. E., Oostrom, J. K., Molen, H. T., & Born, M. P. (2015). Personality and organizational citizenship behavior in Indonesia: The mediating effect of affective commitment. Asian Business & Management, 1-24.
Robbins, S. P. (2003). Perilaku Organisasi. Jakarta: Index.
Robbins, S. P., & Judge, T. A. (2015). Perilaku Organisasi (16th ed). Jakarta: Salemba Empat.
Rohayati, A. (2014). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior : Studi Pada Yayasan Masyarakat Madani Indonesia. SMART – Study & Management Research Vol.XI No.1, 20-38.
Sambung, R., & Iring. (2014). Pengaruh Kepribadian Terhadap Organizational Citizenship Bevior (OCB) dengan Komitmen Organisasional Sebagai Intervening. Jurnal Manajemen dan Akuntansi Vol.3(1), 1-16.
Sanusi, A. (2011). Metode Penelitian Bisnis. Jakarta: Salemba Empat.
Saputra, V. D., & Yuniawan, A. (2012). Kepribadian Dosen yang Berpengaruh Terhadap Prestasi Belajar. Jurnal Dinamika Manajemen Vol.3 No.2, 91-100.
Sari, M. K., & Hajriani, I. (2015). Pengaruh Karakteristik Budaya Organisasi Terhadap Organizational Citizenship Behavior (Studi Kasus Rumah Sakit Umum CItra Bunda Medical Centre Padang. Journal of Economic and Economic Education Vol.3 No.2, 228-236.
Seniati, L. (2006). Pengaruh Masa Kerja, Trait Kepribadian, Kepuasan Kerja, dan Iklim Psikologis Terhadap Komitmen Dosen Pada Universitas Indonesia. Makara Sosial Humaniora, Vol.10(2) , 88-97.
Snape, E., & Redman, T. (2010). HRM Practices, Organizational Citizenship Behaviour, and Performance: A Multi-Level Analysis. Journal of Management Studies vol 7 no. 7, 1219-1247.
Srivastava, S. (2013). Job Satisfaction and Organizational Commitment Relationship: Effect of Personality Variables. The Journal of Business Perspective, Vol.17(2), 159-167.
Sugiyono. (2015a). Metode Penelitian Kombinasi (Mix Method). Bandung: Alfabeta.
Sugiyono. (2015b). Metode Penelitian Pendidikan . Bandung: Alfabeta.
Sugiyono. (2016). Metode Penelitian Pendidikan (Pendekatan Kuantitatif, Kualitatif dan R&D). Bandung: Alfabeta.
Suparjo, & Darmanto, S. (2015). Mediating Role of Jobs Satisfaction among Organizational Commitment, Organizational Culture and Citizenship Behavior (OCB):Empirical Study on Private Higher Education in Central Java, Indonesia. Journal of Research in Marketing Vol.4 No.1, 289-296.
Syahri, M. (2014). Teori Pertukaran Sosial George C. Homans dan Peter M. Blau. 1-33.
Triyanto, A., & Santosa, T. E. (2009). Organizational Citizenship Behavior (OCB) Dan Pengaruhnya Terhadap Keinginan Keluar dan Kepuasan Kerja Karyawan. Jurnal Manajemen Vol.7 No.4, 1-13.
Wahyudin, A. (2015). Metodologi Penelitian: Penelitian Bisnis & Pendidikan. Semarang: UNNES Press.
Wartini, S., & Harjiyanti, W. (2014). Organizational Commitment as The Black Box to Connect The Islamic Work Ethics and Employees Behavior Toward Organizational Change. Jurnal Dinamika Manajemen Vol.5 No.2, 228-240.
Wexley, K., & Yukl, G. A. (2003). Perilaku Organisasi dan Psikologi Personalia. Jakarta: Rineka Cipta.
Widyanto, d. (2013). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Melalui Komitmen Organisasional Karyawan Cleaning Service di ISS Surabaya. Vol.1 No.1, 1-15.
Yew, L. T. (2008). Job Satisfaction and affective commitment: a study of employees in the tourism industry in Sarawak, Malaysia. World Review of Entrepreneurship, Management and Sust. Development, Vol.4(1), 85-101.
Zeinabadi, H. (2010). Job Satisfaction and Organizational Commitment as Antecedents of OCB Teachers, Procedia Social and Behavioral Sciences, 5, 998-1003.
Ariani, D. W. (2014). Relationship Personality, Job Satisfaction, Organizational Commitment and Organizational Citizenship Behavior of Service Industries Indonesia. Research Journal of Business Management Vol. 8 No.3, 262-283.
Blau, P. M. (1964). Justice in Social Exchange. Sociology Inquiry, 193-206.
Brahmasari, I. A. (2008). Pengaruh Variabel Budaya Organisasi, Komitmen dan Kepuasan Kerja Pegawai Terhdap Organizational Citizenship Behavior Pegawai . Jurnal Akuntansi, Manajemen Bisnis dan Sektor Publik (JAMBSP), 269-290.
Danendra, A. A., & Mujiati, N. W. (2016). Pengaruh Motivasi, Kompensasi, dan Komitmen Organisasional Terhadap Organizational Citizenship Behavior (OCB). E-Jurnal Manajemen Unud Vol.5 No.10, 6229-6259.
Darmawati, A., & Indartono, S. (2015). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior Dengan Komitmen Organisasi Sebagai Variabel Mediasi. Jurnal Ilmu Manajemen Vol. 12 No.2, 49-64.
Darmawati, A., Hidayati, L. N., & S. Herlinda, D. (2013). Pengaruh Kepuasan Kerja dan Komitmen Organisasi Terhadap Organizational Citizenship Behavior. Jurnal Economia Vol.9 No.1, 10-17.
Dewi, N. L., & Suwandana, I. G. (2016). Pengaruh Kepuasan Kerja Terhdap Organizational Citizenship Behavior (OCB) Dengan Komitmen Organisasional Sebagai Variabel Mediasi. E-Jurnal Manajemen Unud Vol. 5 No. 9, 5643-5670.
dkk, G. (2016). Why people harm to organization and its members: Relationship among personality, organizational commitment and workplace deviance. Human Performance Journal, Vol.29(1), 1-15.
Ferdinand, A. (2014). Metode Penelitian Manajemen. Semarang: BP Universitas Diponegoro.
Fitira, R. M., Dewi, R. S., & Febriana, S. K. (2015). Peranan Komitmen Organisasi Terhadap Organizational CItizenship Behavior Pada Perawat. Jurnal Ecopsy Vol.2. No.1, 8-12.
Ghozali, I. (2011). Aplikasi Analisis Multivariate dengan Program IBM SPSS 19 (5th ed). Semarang: Universitas Diponegoro.
Ghozali, I. (2013). Aplikasi Analisis Multivariate dengan Program IBM SPSS 21 Update PLS Regresi. Semarang: Universitas Diponegoro.
Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program SPSS. Semarang: Universitas Diponegoro.
Handoko, T. H. (2015). Manajemen. Yogyakarta: BPFE.
Haque, A. K., Uddin, M. A., Easmin, R., & Sohel, S. M. (2019). Job Satisfaction and Citizenship Behavior: A Mediating Effect of Organizational Commitment. Organizacija Vol. 52 Issue. 3, 236-249.
Koesmono, T. H. (2004). Pengaruh Kepribadian Terhadap Komitmen Organisasi dan Perilaku Serta Kinerja Karyawan Pada Perusahaan Perkayuan di Jawa Timur. Jurnal Widya Manajemen & Akuntansi, Vol.4(3), 235-247.
Kumar, K., Bakhshi, A., & Rani, E. (2009). Linking the ‘Big Five’ Personality Domains to Organizational Citizenship Behavior . International Journal of Psychological Studies Vol.1 No.2, 73-81.
Lubis, M. (2015:77). Pengaruh Iklim Organisasi dan Komitmen Organisasi terhadap Pembentukan Organizational Citizenship Behavior (OCB) Karyawan Dalam Rangka Peningkatan Kinerja. e-Jurnal Apresiasi Ekonomi Vol.3 No. 2, 75-84.
Luthans, F. (2006). Perilaku Organisasi (10th ed). Yogyakarta: Andi.
M Ristiana, M. (2013). Pengaruh Komitmen Organisasi Dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Dan Kinerja Karyawan Rumah Sakit Bhayangkara Trijata Denpasar. DIE, Jurnal Ilmu Ekonomi & Manajemen Vol. 9 No. 1, 56-70.
Mangkunegara, A. A. (2009). Manajemen Sumber Daya Manusia. Bandung: PT Remaja Rosdakarya.
Ma'rufi, A. R., & Anam, C. (2019). Faktor yang mempengaruhi komitmen organisasi . Prosiding Seminar Nasional Magister Psikologi Universitas Ahmad Dahlan, 442-446.
Mastuti, E. (2005). Analisis Faktor Alat Ukur Kepribadian Big Five (Adaptasi dari IPIP) pada Mahasiswa Suku Jawa. INSAN Vol.7 No.3, 264-276.
Meyer, J. P., & Allen, N. (1991). A three-Component Conceptualization of Organizational Commitment. Human Resource Management Review Vol.1 No.1, 61-89.
Musriha. (2013). Influence of Teamwork, Environment on Job Satisfaction and Job Performance of the Cigarette Rollers at Clove Cigarette Factories in East Java, Indonesia. Developing Country Studies Vol.3 No.2 , 32-41.
Mustafa, H. (2011). Perilaku Manusia Dalam Perspektif Psikologi Sosial. Jurnal Administrasi Bisnis Vol.7, No.2, 143-156.
Ningsih, F. R., & Arsanti, T. A. (2014). Pengaruh Job Satisfaction Terhadap OCB dan Turnover Intention. BENEFIT Jurnal Manajemen dan Bisnis Vol. 18 No. 1, 41-48.
Obedgiu, V., Bagire, V., & Mafabi, S. (2016). Examination of organizational commitment and organizational citizenship behavior among local government civil servants in Uganda. Journal of Management Development, 1-14.
Organ, D. W. (1997). Organizational Citizenship Behavior: It's Construct Clean-Up Time. Human Performance, 85-97.
Organ, D. W., & Ryan, K. (1995). A Meta-Analytic Review of Attitudinal and Dispositional Predictors of Organizational Citizenship Behavior. Personel Psychology , 775-802.
Organ, D., & Lingl, A. (1995). Personality, Satisfaction, and Organizational Citizenship Behavior . The Journal of Social Psychology Vol. 135 No.3, 339-350.
P Guntur, W. (2012). Pengaruh Person-Organization Fit, Kepuasan Kerja dan Komitmen Organisasi Terhadap Kinerja Perawat. Management Analysis Journal Vol. 1 No.1 , 1-7.
Podsakoff, M., MacKenzie, S. B., Paine, J., & Bachrach, D. G. (2000). Organizational Citizenship Behaviors: A Critical Review of the Theoretical and Empirical Literature and Suggestions for Future Research. Journal of Management Vol. 26 No. 3, 513-563.
Pradhiptya, A. R. (2013). Pengaruh Kepuasan Kerja terhadap Organizational Citizenship Behavior (OCB) Dengan Mediasi Komitmen Organisasional. Jurnal Bisnis dan Manajemen Vol. 6 No.1, 50-58.
Pratiwi, W. K., & Nugrohoseno, D. (2014). Pengaruh Kepribadian Terhadap Kerjasama TIm dan Dampaknya Terhadap Kinerja Karyawan. Jurnal Bisnis dan Manajemen Vol.7 No.1, 62-72.
Purba, D. E., & Seniati, A. N. (2004). Pengaruh Kepribadian dan Komitmen Organisasi terhadap Organizational Citizenship Behavior. Makara, Sosial Humaniora Vo. 8 No.3, 105-111.
Purba, D. E., Oostrom, J. K., Molen, H. T., & Born, M. P. (2015). Personality and organizational citizenship behavior in Indonesia: The mediating effect of affective commitment. Asian Business & Management, 1-24.
Robbins, S. P. (2003). Perilaku Organisasi. Jakarta: Index.
Robbins, S. P., & Judge, T. A. (2015). Perilaku Organisasi (16th ed). Jakarta: Salemba Empat.
Rohayati, A. (2014). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior : Studi Pada Yayasan Masyarakat Madani Indonesia. SMART – Study & Management Research Vol.XI No.1, 20-38.
Sambung, R., & Iring. (2014). Pengaruh Kepribadian Terhadap Organizational Citizenship Bevior (OCB) dengan Komitmen Organisasional Sebagai Intervening. Jurnal Manajemen dan Akuntansi Vol.3(1), 1-16.
Sanusi, A. (2011). Metode Penelitian Bisnis. Jakarta: Salemba Empat.
Saputra, V. D., & Yuniawan, A. (2012). Kepribadian Dosen yang Berpengaruh Terhadap Prestasi Belajar. Jurnal Dinamika Manajemen Vol.3 No.2, 91-100.
Sari, M. K., & Hajriani, I. (2015). Pengaruh Karakteristik Budaya Organisasi Terhadap Organizational Citizenship Behavior (Studi Kasus Rumah Sakit Umum CItra Bunda Medical Centre Padang. Journal of Economic and Economic Education Vol.3 No.2, 228-236.
Seniati, L. (2006). Pengaruh Masa Kerja, Trait Kepribadian, Kepuasan Kerja, dan Iklim Psikologis Terhadap Komitmen Dosen Pada Universitas Indonesia. Makara Sosial Humaniora, Vol.10(2) , 88-97.
Snape, E., & Redman, T. (2010). HRM Practices, Organizational Citizenship Behaviour, and Performance: A Multi-Level Analysis. Journal of Management Studies vol 7 no. 7, 1219-1247.
Srivastava, S. (2013). Job Satisfaction and Organizational Commitment Relationship: Effect of Personality Variables. The Journal of Business Perspective, Vol.17(2), 159-167.
Sugiyono. (2015a). Metode Penelitian Kombinasi (Mix Method). Bandung: Alfabeta.
Sugiyono. (2015b). Metode Penelitian Pendidikan . Bandung: Alfabeta.
Sugiyono. (2016). Metode Penelitian Pendidikan (Pendekatan Kuantitatif, Kualitatif dan R&D). Bandung: Alfabeta.
Suparjo, & Darmanto, S. (2015). Mediating Role of Jobs Satisfaction among Organizational Commitment, Organizational Culture and Citizenship Behavior (OCB):Empirical Study on Private Higher Education in Central Java, Indonesia. Journal of Research in Marketing Vol.4 No.1, 289-296.
Syahri, M. (2014). Teori Pertukaran Sosial George C. Homans dan Peter M. Blau. 1-33.
Triyanto, A., & Santosa, T. E. (2009). Organizational Citizenship Behavior (OCB) Dan Pengaruhnya Terhadap Keinginan Keluar dan Kepuasan Kerja Karyawan. Jurnal Manajemen Vol.7 No.4, 1-13.
Wahyudin, A. (2015). Metodologi Penelitian: Penelitian Bisnis & Pendidikan. Semarang: UNNES Press.
Wartini, S., & Harjiyanti, W. (2014). Organizational Commitment as The Black Box to Connect The Islamic Work Ethics and Employees Behavior Toward Organizational Change. Jurnal Dinamika Manajemen Vol.5 No.2, 228-240.
Wexley, K., & Yukl, G. A. (2003). Perilaku Organisasi dan Psikologi Personalia. Jakarta: Rineka Cipta.
Widyanto, d. (2013). Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior (OCB) Melalui Komitmen Organisasional Karyawan Cleaning Service di ISS Surabaya. Vol.1 No.1, 1-15.
Yew, L. T. (2008). Job Satisfaction and affective commitment: a study of employees in the tourism industry in Sarawak, Malaysia. World Review of Entrepreneurship, Management and Sust. Development, Vol.4(1), 85-101.
Zeinabadi, H. (2010). Job Satisfaction and Organizational Commitment as Antecedents of OCB Teachers, Procedia Social and Behavioral Sciences, 5, 998-1003.
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Affiliations
Khusnul Ma Isyah
Universitas Negeri Semarang
Palupiningdyah Palupiningdyah
Universitas Negeri Semarang
How to Cite
1.
Isyah K, Palupiningdyah P. The Effect of Job Satisfaction and Personality on Organizational Citizenship Behavior through Organizational Commitment. MAJ [Internet]. 31Dec.2020 [cited 19Apr.2024];9(4):392-01. Available from: https://journal.unnes.ac.id/sju/maj/article/view/41274
The Effect of Job Satisfaction and Personality on Organizational Citizenship Behavior through Organizational Commitment
Vol 9 No 4 (2020): Management Analysis Journal
Submitted: Sep 29, 2020
Published: Dec 31, 2020
Abstract
This study aims to examine the effect of job satisfaction and personality on organizational citizenship behavior through the organizational commitment of employees in the production section of PT Timatex Salatiga. This type of research used in this research is quantitative research. The number of samples used was 100 respondents. The sampling technique used random sampling. The analytical method used is the instrument test (validity and reliability), descriptive analysis test, regression test and path analysis with the SPSS version 23 program. Data collection methods are by means of interviews, observations and questionnaires. The results of this study indicate that job satisfaction and personality have a positive and significant effect on organizational commitment. Job satisfaction and personality have a positive and significant effect on organizational citizenship behavior. Organizational commitment is able to mediate the relationship between job satisfaction and personality on organizational citizenship behavior. Suggestions from this research are that company management needs to reinforce rules and give verbal sanctions to gradual warning letters to employees who are often late, also applies to employees who leave work before the due time.