F. Hair Jr, J., Sarstedt, M., Hopkins, L. and G. Kuppelwieser, V. (2014), "Partial least squares structural equation modeling (PLS-SEM): An emerging tool in business research". European Business Review, 26(2), 106-121
Goleman, D., & Hermaya, T. (2002). Emotional Intelligence (Kecerdasan emosional): Mengapa EI lebih penting daripada IQ.
Hardianty, I., Nuryanti, N., & Pramadewi, A. (2014). Pengaruh Karakteristik Pribadi dan Komitmen Organisasi Terhadap Loyalitas Pegawai Negeri Sipil Dinas Perindustrian Perdagangan dan Pengelolaan Pasar Kabupaten Indragiri Hulu (Doctoral dissertation, Riau University).
Heryati, A. (2016). Pengaruh Kompensasi Dan Beban Kerja Terhadap Loyalitas Karyawan Di Departemen Operasi Pt. Pupuk Sriwidjaja Palembang. Jurnal Ecoment Global: Kajian Bisnis dan Manajemen, 1(2), 56-75.
Irwansyah, B. (2013). Self-efficacy mahasiswa prodi PMA dalam pembelajaran kalkulus. Logaritma: Jurnal Ilmu-ilmu Pendidikan dan Sains, 1(2).
Jun, M., Cai, S., & Shin, H. (2006). TQM practice in maquiladora: Antecedents of employee satisfaction and loyalty. Journal of operations management, 24(6), 791-812.
Marpaung, R., & Krisna, M. (2012). Pengaruh Kecerdasan Emosional Pemimpin terhadap Kinerja dan Loyalitas Karyawan di PT Riau Andalan Pulp and Paper Bisnis Unit Riau Fiber. Jurnal Aplikasi Manajemen, 10(3), 682-691.
Li, Y., Xie, L., Gao, T., & Guan, X. (2019). Does being beautiful always help? Contingency effects of physical attractiveness of the service providers on customer response. Journal of Services Marketing, 33(3), 356-368
Nurhasanah, S., & Sumardi, R. (2019). Pengaruh Kecerdasan Emosional, Kompetensi dan Kompensasi Finansial terhadap Kinerja Karyawan PT Agranet Multicitra Siberkom (Detikcom). Oikonomia: Jurnal Manajemen, 14(2).
Rais, R. R. (2016). Komitmen Organisasi, Kepuasan Kerja Dan Lingkungan Kerja Terhadap Kinerja Karyawan Di Pt. Pln (Persero) Wilayah Suluttenggo. Jurnal Berkala Ilmiah Efisiensi, 16(1).
Rozi, F., Syahrizal, S., Patrisia, D., & Abror, A. (2019, April). The Effect of Self-Efficacy on Loyalty with Job Satisfaction as a Mediating Variable: Study at Universitas Negeri Padang. In 2nd Padang International Conference on Education, Economics, Business and Accounting (PICEEBA-2 2018) (648-655). Atlantis Press.
Sedarmayanti, S., & Ardiansyah, A. (2014). Analisis beban kerja pada sub urusan pendidikan sarjana kedokteran Fakultas Kedokteran Universitas Padjadjaran Bandung. Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi, 11(2), 341-363.
Setyaningrum R., Utami N, H,. & Ratna I. (2016). Pengaruh Kecerdasan Emosional terhadap Kinerja Studi pada karyawan PT. Jasa Raharja Cabang Jawa Timur. Jurnal Administrasi Bisnis (JAB), 36(1).
Shoimah, S. (2019). Pengaruh Self Efficacy, Lingkungan Keluarga dan Pendidikan Kewirausahaan terhadap Minat Berwirausaha Mahasiswa Fakultas Ekonomi UNISDA Lamongan. J-MACC, 2(2).
- Abstract viewed - 280 times
- PDF downloaded - 250 times
Affiliations
Nining Hidayah
Universitas Semarang
Edy Suryawardana
Universitas Semarang
Teguh Ariefiantoro
Universitas Semarang
How to Cite
Employee Loyalty is Reviewed from Emotional Intelligence, Commitment and Self Efficacy (Case Study at Diponegoro National Hospital Semarang)
Vol 10 No 4 (2021): Management Analysis Journal
Submitted: Sep 13, 2021
Published: Jan 1, 2022
Abstract
The purpose of conducting this research is to determine the effect of emotional intelligence, commitment and self-efficacy on employee loyalty at the Diponegoro National Hospital, Semarang. This research is a quantitative study 215 respondents. Data collection system using a questionnaire. This research uses the classical assumption test, multiple linear regression analysis, t test, F test, and the coefficient of determination test. The results of the F (simultaneous) test show that employee loyalty is significantly influenced by emotional intelligence, commitment and self-efficacy simultaneously. While the t test (partial) shows that employee loyalty at the Diponegoro National Hospital Semarang is negatively and significantly affected by emotional intelligence while commitment, self-efficacy, and competence have a positive effect on employee loyalty at the Diponegoro National Hospital Semarang individually (partial).