Legal Protection on E-Commerce Transactions: Problems and Challenges in Global Business
Article Sidebar
Published
Jul 31, 2021
Main Article Content
Abstract
Electronic commerce or so-called E-Commerce is a borderless market that can transcend all borders, such as time differences, language differences, currency differences and regulatory differences. E-Commerce is very popular with today's society because of the many conveniences that exist in it, because many users of the problem also increasingly colorful, the country is already set through the Consumer Protection Act. Unlimited E-Commerce transactions that transcend regional differences in the event of a dispute are often resolved through Alternative Dispute Resolution (ADR) in which there are various forms such as negotiation, mediation, conciliation, consultation, expert judgment and arbitration. ADR is a non litigation path because if solved by a litigation path it will definitely take longer.
Article Details
How to Cite
Santoso, V. A. (2021). Legal Protection on E-Commerce Transactions: Problems and Challenges in Global Business. Semarang State University Undergraduate Law and Society Review, 1(2), 101-112. https://doi.org/10.15294/lsr.v1i2.50552
Section
Articles
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
The Authors(s) retain copyrights of the Article published on Semarang State University Undergraduate Law and Society Review. However, before publishing, it is required to obtain written confirmation from Author(s) in order to ensure the originality (Author Statement of Originality). The statement is to be signed by at least one of the authors who have obtained the assent of the co-author(s) where applicable. This work licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0).
References
Åberg, J., & Shahmehri, N. (2000). The role of human Web assistants in e-commerce: an analysis and a usability study. Internet Research: Electronic Networking Applications and Policy, 10(2), 114-125. https://doi.org/10.1108/10662240010322902
Adi, R. (2016). Sosiologi Hukum: Kajian Hukum Secara Sosiologis. Jakarta: Yayasan Pustaka Obor Indonesia.
Anjani, M. R., & Santoso, B. (2018). Urgensi Rekonstruksi Hukum E-Commerce di Indonesia. Law Reform, 14(1), 89-103.
Bramantyo, R., & Rahman, I. (2019). Legal Protection of E-Commerce Consumers in Online Transactions in Indonesia. American Journal of Social Sciences and Humanities, 4(2), 358-368.
Budiyanti, E., Permana, S. H., & Rivani, E. (2021, January). Important Points for Developing SMEs E-Commerce Towards Indonesia 4.0. In 4th International Conference on Sustainable Innovation 2020-Accounting and Management (ICoSIAMS 2020) (pp. 388-392). Atlantis Press.
Desruelle, P., & Burgelman, J. C. (2001). The impact of e-commerce on the value chain. Info: The Journal of Policy, Regulation and Strategy for Telecommunications, 3(6), 485-497. https://doi.org/10.1108/14636690110422267
Fitriah, F. (2020). Perlindungan Hukum Bagi Konsumen Dalam Transaksi Jual Beli Melalui Media Sosial. Solusi, 18(3), 371-382.
Freeman, M. D. A. (2004). Llyod’s Introduction to Jurisprudence. UK: Sweet and Maxwell.
Gaertner, N., & Smith, M. (2001). E-commerce in a Web-based environment: auditing relative advantages in the Australian health sector. Managerial Auditing Journal, 16(6), 347-365. https://doi.org/10.1108/02686900110395497
Juwana, H. (2002). Hukum Ekonomi dan Hukum Internasional. Jakarta: Lentara Hati.
Kesuma, D. A., & Triputra, Y. A. (2020, December). Urgency of Consumer Legal Protection and E-Commerce Dispute Resolution Through Arbitration in the Asian Market. In The 2nd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2020) (pp. 1147-1161). Atlantis Press.
Luthfihadi, M., & Dhewanto, W. (2013). Technology Acceptance of E-commerce in Indonesia. International Journal of Engineering Innovation and Management, 3(1), 9-18.
Mahkamah Agung. (2017). “Alternatif Penyelesaian Sengketa,” Online at http://mediasi.mahkamahagung.go.id/questions/question/alternatif-penyelesaian-sengketa
Mansyur, M. A. (2012). Peran Hukum dalam Menjawab Perkembangan Ekonomi. Semarang: Badan Penerbit Universitas Diponegoro.
Mansyur, M. A., & Kamil, H. (2014). Kajian Hukum Online Dispute Resolution (ODR) di Indonesia Berdasarkan Undang-Undang Nomor 30 Tahun 1999. Jurnal Pembaharuan Hukum, 1(2), 111-120.
Matompo, O. S. (2020). Legal Protection of Online Business Transaction (E-Commerce) During the COVID-19 Pandemic in Indonesia. Legal Standing: Jurnal Ilmu Hukum, 4(1), 146-154.
Miru, A. (2000). Prinsip-Prinsip Perlindungan Hukum bagi Konsumen di Indonesia. Dissertation. Surabaya: Universitas Airlangga.
Muryati, D. T., & Heryanti, B. R. (2011). Pengaturan dan Mekanisme Penyelesaian Sengketa Nonlitigasi di Bidang Perdagangan. Jurnal Dinamika Sosbud, 3(1), 49-65.
Pradana, M. (2015). Klasifikasi jenis-jenis bisnis e-commerce di Indonesia. Neo-Bis, 9(2), 32-40.
Ridwan, M., & Rizky, S. M. (2019). The Importance in Providing Country of Origin Information on E-Commerce Platforms to Fulfill Consumer Rights in Indonesia. Veteran Law Review, 2(1), 46-57.
Riswadi, B. A. (2003). Hukum dan Internet di Indonesia. Yogyakarta: UII Press.
Rumata, V. M., & Sastrosubroto, A. S. (2017, October). The Indonesian e-commerce governance challenges in addressing the penetration of global user generated commerce platforms. In 2017 International Conference on Computer, Control, Informatics and its Applications (IC3INA) (pp. 7-11). IEEE.
Sinaga, E. N., Simanjuntak, B., Barus, L. B., & Sinaga, H. D. P. (2020). Reconstruction of E-Commerce Law in Addressing the Challenges of E-Commerce in Indonesia: A Fairness Perspective. Ayer Journal, 27(2), 100-118.
Sinaga, S., Siregar, G., & Hutabarat, L. (2020). The Model of Business Dispute Resolution on Electronic Transactions in Indonesia. Journal of Advanced Research in Dynamical and Control Systems, 12(6), 573-580.
Sudaryatmo, S. (1999). Hukum dan Advokasi Konsumen. Bandung: PT. Citra Aditya Bakti.
Suparni, N. (2001). Masalah Cyberspace Problematika Hukum dan Antisipasi Pengaturannya. Jakarta: Fortun Mandiri Karya.
Syawali, H., & Imaniyati, N. S. (2000). Hukum Perlindungan Konsumen. Bandung: Mandar Maju.
Tambunan, P. (2018). “Pengertian E-Commerce, Manfaat Serta Keuntungan E-Commerce,” Available: http://dppka.jogjaprov.go.id
Thasia, T. (June, 2017). “Sistem E-Commerce dan Perlindungan Konsumen,” Online, retrieved from https://aptika.kominfo.go.id/2017/06/sistem-e-commerce-dan-perlindungan-konsumen/
Wahyuni, N. (2018). Consumer protection in Indonesia on selling buy transaction through E-commerce. Journal of International Trade, Logistics and Law, 4(1), 1-8.
Widijowati, R. D., IdwanMariza, P., & Loin, R. (2019). Analysis Juridical of Transactions Through the Internet (E-Commerce) Related with Consumer Protection Law. KnE Social Sciences, 491-505.
Winarso, T., Disemadi, H. S., & Prananingtyas, P. (2020). Protection of Private Data Consumers P2P Lending as Part of E-Commerce Business in Indonesia. Tadulako Law Review, 5(2), 206-221.
Yuniarti, S. (2017), “Ragam dan Bentuk Alternatif Penyelesaian Sengketa,” Online, available at http://business-law.binus.ac.id/2017/05/31/ragam-dan-bentuk-alternatif-penyelesaian-sengketa/
Adi, R. (2016). Sosiologi Hukum: Kajian Hukum Secara Sosiologis. Jakarta: Yayasan Pustaka Obor Indonesia.
Anjani, M. R., & Santoso, B. (2018). Urgensi Rekonstruksi Hukum E-Commerce di Indonesia. Law Reform, 14(1), 89-103.
Bramantyo, R., & Rahman, I. (2019). Legal Protection of E-Commerce Consumers in Online Transactions in Indonesia. American Journal of Social Sciences and Humanities, 4(2), 358-368.
Budiyanti, E., Permana, S. H., & Rivani, E. (2021, January). Important Points for Developing SMEs E-Commerce Towards Indonesia 4.0. In 4th International Conference on Sustainable Innovation 2020-Accounting and Management (ICoSIAMS 2020) (pp. 388-392). Atlantis Press.
Desruelle, P., & Burgelman, J. C. (2001). The impact of e-commerce on the value chain. Info: The Journal of Policy, Regulation and Strategy for Telecommunications, 3(6), 485-497. https://doi.org/10.1108/14636690110422267
Fitriah, F. (2020). Perlindungan Hukum Bagi Konsumen Dalam Transaksi Jual Beli Melalui Media Sosial. Solusi, 18(3), 371-382.
Freeman, M. D. A. (2004). Llyod’s Introduction to Jurisprudence. UK: Sweet and Maxwell.
Gaertner, N., & Smith, M. (2001). E-commerce in a Web-based environment: auditing relative advantages in the Australian health sector. Managerial Auditing Journal, 16(6), 347-365. https://doi.org/10.1108/02686900110395497
Juwana, H. (2002). Hukum Ekonomi dan Hukum Internasional. Jakarta: Lentara Hati.
Kesuma, D. A., & Triputra, Y. A. (2020, December). Urgency of Consumer Legal Protection and E-Commerce Dispute Resolution Through Arbitration in the Asian Market. In The 2nd Tarumanagara International Conference on the Applications of Social Sciences and Humanities (TICASH 2020) (pp. 1147-1161). Atlantis Press.
Luthfihadi, M., & Dhewanto, W. (2013). Technology Acceptance of E-commerce in Indonesia. International Journal of Engineering Innovation and Management, 3(1), 9-18.
Mahkamah Agung. (2017). “Alternatif Penyelesaian Sengketa,” Online at http://mediasi.mahkamahagung.go.id/questions/question/alternatif-penyelesaian-sengketa
Mansyur, M. A. (2012). Peran Hukum dalam Menjawab Perkembangan Ekonomi. Semarang: Badan Penerbit Universitas Diponegoro.
Mansyur, M. A., & Kamil, H. (2014). Kajian Hukum Online Dispute Resolution (ODR) di Indonesia Berdasarkan Undang-Undang Nomor 30 Tahun 1999. Jurnal Pembaharuan Hukum, 1(2), 111-120.
Matompo, O. S. (2020). Legal Protection of Online Business Transaction (E-Commerce) During the COVID-19 Pandemic in Indonesia. Legal Standing: Jurnal Ilmu Hukum, 4(1), 146-154.
Miru, A. (2000). Prinsip-Prinsip Perlindungan Hukum bagi Konsumen di Indonesia. Dissertation. Surabaya: Universitas Airlangga.
Muryati, D. T., & Heryanti, B. R. (2011). Pengaturan dan Mekanisme Penyelesaian Sengketa Nonlitigasi di Bidang Perdagangan. Jurnal Dinamika Sosbud, 3(1), 49-65.
Pradana, M. (2015). Klasifikasi jenis-jenis bisnis e-commerce di Indonesia. Neo-Bis, 9(2), 32-40.
Ridwan, M., & Rizky, S. M. (2019). The Importance in Providing Country of Origin Information on E-Commerce Platforms to Fulfill Consumer Rights in Indonesia. Veteran Law Review, 2(1), 46-57.
Riswadi, B. A. (2003). Hukum dan Internet di Indonesia. Yogyakarta: UII Press.
Rumata, V. M., & Sastrosubroto, A. S. (2017, October). The Indonesian e-commerce governance challenges in addressing the penetration of global user generated commerce platforms. In 2017 International Conference on Computer, Control, Informatics and its Applications (IC3INA) (pp. 7-11). IEEE.
Sinaga, E. N., Simanjuntak, B., Barus, L. B., & Sinaga, H. D. P. (2020). Reconstruction of E-Commerce Law in Addressing the Challenges of E-Commerce in Indonesia: A Fairness Perspective. Ayer Journal, 27(2), 100-118.
Sinaga, S., Siregar, G., & Hutabarat, L. (2020). The Model of Business Dispute Resolution on Electronic Transactions in Indonesia. Journal of Advanced Research in Dynamical and Control Systems, 12(6), 573-580.
Sudaryatmo, S. (1999). Hukum dan Advokasi Konsumen. Bandung: PT. Citra Aditya Bakti.
Suparni, N. (2001). Masalah Cyberspace Problematika Hukum dan Antisipasi Pengaturannya. Jakarta: Fortun Mandiri Karya.
Syawali, H., & Imaniyati, N. S. (2000). Hukum Perlindungan Konsumen. Bandung: Mandar Maju.
Tambunan, P. (2018). “Pengertian E-Commerce, Manfaat Serta Keuntungan E-Commerce,” Available: http://dppka.jogjaprov.go.id
Thasia, T. (June, 2017). “Sistem E-Commerce dan Perlindungan Konsumen,” Online, retrieved from https://aptika.kominfo.go.id/2017/06/sistem-e-commerce-dan-perlindungan-konsumen/
Wahyuni, N. (2018). Consumer protection in Indonesia on selling buy transaction through E-commerce. Journal of International Trade, Logistics and Law, 4(1), 1-8.
Widijowati, R. D., IdwanMariza, P., & Loin, R. (2019). Analysis Juridical of Transactions Through the Internet (E-Commerce) Related with Consumer Protection Law. KnE Social Sciences, 491-505.
Winarso, T., Disemadi, H. S., & Prananingtyas, P. (2020). Protection of Private Data Consumers P2P Lending as Part of E-Commerce Business in Indonesia. Tadulako Law Review, 5(2), 206-221.
Yuniarti, S. (2017), “Ragam dan Bentuk Alternatif Penyelesaian Sengketa,” Online, available at http://business-law.binus.ac.id/2017/05/31/ragam-dan-bentuk-alternatif-penyelesaian-sengketa/