Afsar, B., & Badir, Y. F. (2016). Organization Fit, Perceived Organizational Support, and Organizational Citizenship Behavior : the Role of Job Embeddedness. Journal of Human Resources in Hospitality & Tourism, 15(3), 252-278.
Ahmed, I., Nawaz, M. M., Ali, G., & Islam, T. (2015). Perceived Organizational Support and its Outcomes a Meta-Analysis of Latest Available Literature. Management Research Review, 38(6), 627-639.
Allen, N. J., & Meyer, J. P. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization. Journal of Occupational Psychology, 63(1), 1-18.
Ardi, R. T. B., & Sudarma, K. (2015). Pengaruh Perssepsi Dukungan dan Keadilan Organisasi terhadap Organizational Citizenship Behavior dengan Komitmen Organisasional sebagai Variabel Intervening. Management Analysis Journal, 4(2), 142-152.
Aussy, W. N. A., & Sudarma, K. (2017). Pengaruh Person Organization Fit dan Personality pada Organizational Citizenship Behavior dengan Organizational Commitment Sebagai Variabel Intervening. Management Analysis Journal, 6(3).
Barrick, M. R., & Mount, M. K. (2005). Yes , Personality Matters : Moving on to More Important Matters. Human Performance, 18(4), 359-372.
Bolino, M. C., Klotz, A. C., Turnley, W. H., & Harvey, J. (2013). Exploring the Dark Side of Organizational Citizenship Behavior. Journal of Organizational Behavior, 34, 542-559.
Brown, R.b. (1996) Organizational Commitment: Clarifying the Concepts and Simplifying the Existing Construct Typology. Journal of Vocational Behavior, 49(3), 230-251.
Chan, S. H. J., & La, H. Y. I. (2016). Understanding The Link Between Communication Satisfaction, Perceived Justice and Organizational Citizenship behavior. Journal of Business Research.
Chiang, C., & Hsieh, T. (2012). International Journal of Hospitality Management the Impacts of Perceived Organizational Support and Psychological Empowerment on Job Performance : the Mediating Effects of Organizational Citizenship Behavior. International Journal of Hospitality Management, 31(1), 180-190.
Dai, Y.-D., Hou, Y.-H., Chen, K.-Y., & Zhuang, W.-L. (2016). To Help or Not to Help : Antecedents of Hotel Employees’ Organizational Citizenship Behavior. International Journal of Contemporary Hospitality Management, 30(3), 1293-1313.
Elanain, H. A. (2007). Relationship between Personality and Organizational Citizenship Behavior: Does Personality Influence Employee Citizenship?. International Review of Business Research Papers, 3(4), 31-43.
Feather, N. T., & Rauter, K. A. (2004). Organizational Citizenship Behaviours in Relation to Job Status, Job Insecurity, Organizational Commitment and Identification, Job Satisfaction and Work Values. Journal of Occupational and Organizational Psychology, 77, 81-94.
Ferdinand, A. 2014. Metode Penelitian Manajemen Pedoman Penelitian untuk Penulisan Skripsi, Tesis, dan Disertasi Ilmu Manajemen. Semarang: Undip Press.
Fitriastuti, T. (2013). Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja Karyawan. Jurnal Dinamika Manajemen, 4(2), 103-114.
Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program IBM SPSS 23 (7th ed.). Semarang: Universitas Diponegoro.
Grant, A. M., Dutton, J. E., & Rosso, B. D. (2008). Giving Commitment : Employee Support Programs and the Prosocial Sensemaking Process. Academy of Management Journal, 51(5), 898-918.
Griffin, M., Patterson, M., & West, M. A. (2001). Job Satisfaction and Teamwork : The Role of Supervisor Support Job satisfaction and teamwork : the role of supervisor support. Journal of Organizational Behavior, 22, 537-550.
Gupta, V., Agarwal, U. A., & Khatri, N. (2016). The Relationships between Perceived Organizational Support, Affective Commitment, Psychological Contract Breach, Organizational Citizenship Behavior, and Work Engagement. Journal of Advanced Nursing, 2806-2817.
Harrison, D. A., Newman, D. A., & Roth, P. L. (2006). How Important Are Job Attitudes? Meta-Analytic Comparisons of Integrative Behavioral Outcomes and Time Sequences. Academy of Management Journal, 49, 305-325.
Hidayah, S. (2018). Role of Organizational Citizenship Behavior (OCB), Perception of Justice and Job Satisfaction on Employee Performance. Jurnal Dinamika Manajemen, 9(36), 170-178.
Hoon, H., & Tan, T. M. L. (2008). Organizational Citizenship Behavior and Social Loafing: The Role of Personality, Motives, and Contextual Factors. The Journal of Psychology: Interdisciplinary and Applied, 142(1), 89-108.
Huang, C.-C., You, C.-S., & Tsai, M.-T. (2012). A Multidimensional Analysis of Ethical Climate, Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behaviors. Nursing Ethics, 19(4), 513-529.
Judge, T. A., Simon, L. S., & Kelley, K. (2014). What I Experienced Yesterday Is Who I Am Today : Relationship of Work Motivations and Behaviors to Within-Individual Variation in the Five-Factor Model of Personality. Journal of Applied Psychology, 99(2), 199-221.
Knippenberg, D. Van, Prooijen, J. Van, & Sleebos, E. (2015). Beyond Social Exchange: Collectivism’s Moderating Role in the Relationship between Perceived Organizational Support and Organizational Citizenship Behaviour. European Journal of Work and Organizational Psychology, 24(1), 152-160.
Krishnan, J., & Mary, S. (2012). Perceived Organisational Support an Overview on its Antecedents and Consequences. International Journal of Multidisciplinary Research, 2(4).
Kurtessis, J. N., Eisenberger, R., Ford, M. T., & Stewart, K. A. (2016). Perceived Organizational Support : A Meta-Analytic Evaluation of Organizational Support Theory. (March).
Lim, B. T. H., & Loosemore, M. (2017). The Effect of Inter-Organizational Justice Perceptions on Organizational Citizenship Behaviors In Construction Projects. International Journal of Project Management, 35(2), 95-106.
Mahdiuon, R., Ghahramani, M., & Rezaii, A. (2010). Explanation of Organizational Citizenship Behavior with Personality. Procedia Social and Behavioral Sciences, 5, 178-184.
Mangundjaya, W. L. H. (2012). Persepsi Dukungan Organisasi Versus Kepuasan Kerja Organisasi.
Martono, S., & Putri, V. W. (2018). HRM Practices in Indonesia : the Contributing Power of Embeddedness and Support. Jurnal Dinamika Manajemen, 9(36), 206-217.
Mccrae, R. R., Costa, P. T., & Martin, T. A. (2005). The NEO – PI – 3 : A More Readable Revised NEO Personality Inventory The. Journal of Personality Assessment, 84(3), 261-270.
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, Continuance, and Normative Commitment to the Organization : A Meta-analysis of Antecedents, Correlates, and Consequences. Journal of Vocational Behavior, 61, 20-52.
Mosalaei, H., Nikbakhsh, R., & Tojari, F. (2014). The Relationship between Personality Traits and Organizational Citizenship Behavior on Athletes. Bulletin of Environment, Pharmacology and Life Sciences, 3(1), 11-15.
Muhammad, A. H. (2014). Perceived Organizational Support and Organizational Citizenship Behavior : The Case of Kuwait. International Journal of Business Administration, 5(3), 59-72.
Mukhodah, & Ranihusna, D. (2018). Organizational Commitment as Intervening Variable of Intrinsic and Extrinsic Motivation to Organizational Citizenship Behavior. International Conference on Economics, Business and Economic Education, 2018, 333-346.
Murphy, L., Eduljee, N. B., Croteau, K., & Parkman, S. (2017). Extraversion and Introversion Personality Type and Preferred Teaching and Classroom Participation : A Pilot Study Extraversion and Introversion Personality Type and Preferred Teaching and Classroom Participation : A Pilot Study. Journal of Psychosocial Research, 12(2), 437-450.
Nisar, Q. A., Marwa, A., Ahmad, U., & Ahmad, S. (2014). Impact of Perceived Organizational Support on Organizational Citizenship Behavior: Empirical Evidence from Pakistan. International Journal of Research, 1(5), 231-240.
Novira, L., & Martono, S. (2015). Pengaruh Persepsi Dukungan Organisasi pada Perilaku Kewargaan Organsasional dengan Kepuasan Kerja sebagai Variabel Intervening. Management Analysis Journal, 4(3), 180-189.
Nurlaila, F., & Sudarma, K. (2017). Pengaruh Tuntutan Pekerjaan, Tipe Kepribadian Ekstrovert, dan Dukungan Supervisor pada Kelelahan Emosional. Management Analysis Journal, 6(4).
Organ, D. W., & Lingl, A. (1995). Personality, Satisfaction, and Organizational Citizenship Behavior. The Journal of Social Psychology, 135(3), 339-350.
Oussama, S., & Johari, H. (2016). The Mediating Effect of Organizational Citizenship Behavior on the Relationship between Perceived Organizational Support and Turnover Intention : A Proposed Framework. International Review of Management and Marketing, 6, 345-354.
Panaccio, A., & Vandenberghe, C. (2012). Five-Factor Model of Personality and Organizational Commitment : The Mediating Role of Positive and Negative Affective States. Journal of Vocational Behavior, 80(3), 647-658.
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors : A Meta-Analysis. Journal of Applied Psychology, 94(1), 122-141.
Pradhan, R. K., & Jena, L. K. (2016). Effect of Work-Life Balance on Organizational Citizenship Behaviour : Role of Organizational Commitment. (June).
Purba, D. E., Oostrom, J. K., Molen, H. T. Van Der, & Born, M. P. (2014). Personality and Organizational Citizenship Behavior in Indonesia : The Mediating Effect of Affective Commitment. Asian Business & Management, 1-24.
Ramdhani, N. (2007). Apakah Kepribadian Menentukan Pemilihan Media Komunikasi? Metaanalisis terhadap Hubungan Kepribadian Extraversion, Neuroticism, dan Openness to Experience dengan Penggunaan Email. Jurnal Psikologi, 34(2), 112-129.
Revelle, W. (2016). Hans Eysenck : Personality Theorist. Personality and Individual Differences, 103, 32-39.
Sena, T. F. (2011). Variabel Antiseden Organizational Citizenship Behavior (OCB). Jurnal Dinamika Manajemen, 2(1), 70-77.
Somech, A., & Zahavy, A. D. (2013). Organizational Citizenship Behaviour and Employee’s Strain: Examining the Buffering Effects of Leader Support and Participation in Decision Making. European Journal of Work and Organizational Psychology, 22(2), 138-149.
Tahapary, J. F., & Martono, S. (2017). Pengaruh Budaya Organisasi, Stres Kerja dan Komitmen Afektif terhadap Keinginan Keluar. Management Analysis Journal, 6(1).
Turnipseed, D. L., & Rassuli, A. (2005). Performance Perceptions of Organizational Citizenship Behaviours at Work : a Bi-Level Study among Managers and Employees. British Journal of Management, 16, 231-244.
Udiyana, I. B. G., Wignjohartoyo, P., & Sulasmi, S. (2015). Mama Model Approach: Its Implication to Commitment and Organizational Citizenship Behavior. Jurnal Dinamika Manajemen, 6(17), 153-162.
Zheng, J., & Wu, G. (2018). Work-Family Conflict, Perceived Organizational Support and Professional Commitment : A Mediation Mechanism for Chinese Project Professionals. International Journal of Environmental Research and Public Health, 15.
Ahmed, I., Nawaz, M. M., Ali, G., & Islam, T. (2015). Perceived Organizational Support and its Outcomes a Meta-Analysis of Latest Available Literature. Management Research Review, 38(6), 627-639.
Allen, N. J., & Meyer, J. P. (1990). The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization. Journal of Occupational Psychology, 63(1), 1-18.
Ardi, R. T. B., & Sudarma, K. (2015). Pengaruh Perssepsi Dukungan dan Keadilan Organisasi terhadap Organizational Citizenship Behavior dengan Komitmen Organisasional sebagai Variabel Intervening. Management Analysis Journal, 4(2), 142-152.
Aussy, W. N. A., & Sudarma, K. (2017). Pengaruh Person Organization Fit dan Personality pada Organizational Citizenship Behavior dengan Organizational Commitment Sebagai Variabel Intervening. Management Analysis Journal, 6(3).
Barrick, M. R., & Mount, M. K. (2005). Yes , Personality Matters : Moving on to More Important Matters. Human Performance, 18(4), 359-372.
Bolino, M. C., Klotz, A. C., Turnley, W. H., & Harvey, J. (2013). Exploring the Dark Side of Organizational Citizenship Behavior. Journal of Organizational Behavior, 34, 542-559.
Brown, R.b. (1996) Organizational Commitment: Clarifying the Concepts and Simplifying the Existing Construct Typology. Journal of Vocational Behavior, 49(3), 230-251.
Chan, S. H. J., & La, H. Y. I. (2016). Understanding The Link Between Communication Satisfaction, Perceived Justice and Organizational Citizenship behavior. Journal of Business Research.
Chiang, C., & Hsieh, T. (2012). International Journal of Hospitality Management the Impacts of Perceived Organizational Support and Psychological Empowerment on Job Performance : the Mediating Effects of Organizational Citizenship Behavior. International Journal of Hospitality Management, 31(1), 180-190.
Dai, Y.-D., Hou, Y.-H., Chen, K.-Y., & Zhuang, W.-L. (2016). To Help or Not to Help : Antecedents of Hotel Employees’ Organizational Citizenship Behavior. International Journal of Contemporary Hospitality Management, 30(3), 1293-1313.
Elanain, H. A. (2007). Relationship between Personality and Organizational Citizenship Behavior: Does Personality Influence Employee Citizenship?. International Review of Business Research Papers, 3(4), 31-43.
Feather, N. T., & Rauter, K. A. (2004). Organizational Citizenship Behaviours in Relation to Job Status, Job Insecurity, Organizational Commitment and Identification, Job Satisfaction and Work Values. Journal of Occupational and Organizational Psychology, 77, 81-94.
Ferdinand, A. 2014. Metode Penelitian Manajemen Pedoman Penelitian untuk Penulisan Skripsi, Tesis, dan Disertasi Ilmu Manajemen. Semarang: Undip Press.
Fitriastuti, T. (2013). Pengaruh Kecerdasan Emosional, Komitmen Organisasional dan Organizational Citizenship Behavior terhadap Kinerja Karyawan. Jurnal Dinamika Manajemen, 4(2), 103-114.
Ghozali, I. (2016). Aplikasi Analisis Multivariate dengan Program IBM SPSS 23 (7th ed.). Semarang: Universitas Diponegoro.
Grant, A. M., Dutton, J. E., & Rosso, B. D. (2008). Giving Commitment : Employee Support Programs and the Prosocial Sensemaking Process. Academy of Management Journal, 51(5), 898-918.
Griffin, M., Patterson, M., & West, M. A. (2001). Job Satisfaction and Teamwork : The Role of Supervisor Support Job satisfaction and teamwork : the role of supervisor support. Journal of Organizational Behavior, 22, 537-550.
Gupta, V., Agarwal, U. A., & Khatri, N. (2016). The Relationships between Perceived Organizational Support, Affective Commitment, Psychological Contract Breach, Organizational Citizenship Behavior, and Work Engagement. Journal of Advanced Nursing, 2806-2817.
Harrison, D. A., Newman, D. A., & Roth, P. L. (2006). How Important Are Job Attitudes? Meta-Analytic Comparisons of Integrative Behavioral Outcomes and Time Sequences. Academy of Management Journal, 49, 305-325.
Hidayah, S. (2018). Role of Organizational Citizenship Behavior (OCB), Perception of Justice and Job Satisfaction on Employee Performance. Jurnal Dinamika Manajemen, 9(36), 170-178.
Hoon, H., & Tan, T. M. L. (2008). Organizational Citizenship Behavior and Social Loafing: The Role of Personality, Motives, and Contextual Factors. The Journal of Psychology: Interdisciplinary and Applied, 142(1), 89-108.
Huang, C.-C., You, C.-S., & Tsai, M.-T. (2012). A Multidimensional Analysis of Ethical Climate, Job Satisfaction, Organizational Commitment, and Organizational Citizenship Behaviors. Nursing Ethics, 19(4), 513-529.
Judge, T. A., Simon, L. S., & Kelley, K. (2014). What I Experienced Yesterday Is Who I Am Today : Relationship of Work Motivations and Behaviors to Within-Individual Variation in the Five-Factor Model of Personality. Journal of Applied Psychology, 99(2), 199-221.
Knippenberg, D. Van, Prooijen, J. Van, & Sleebos, E. (2015). Beyond Social Exchange: Collectivism’s Moderating Role in the Relationship between Perceived Organizational Support and Organizational Citizenship Behaviour. European Journal of Work and Organizational Psychology, 24(1), 152-160.
Krishnan, J., & Mary, S. (2012). Perceived Organisational Support an Overview on its Antecedents and Consequences. International Journal of Multidisciplinary Research, 2(4).
Kurtessis, J. N., Eisenberger, R., Ford, M. T., & Stewart, K. A. (2016). Perceived Organizational Support : A Meta-Analytic Evaluation of Organizational Support Theory. (March).
Lim, B. T. H., & Loosemore, M. (2017). The Effect of Inter-Organizational Justice Perceptions on Organizational Citizenship Behaviors In Construction Projects. International Journal of Project Management, 35(2), 95-106.
Mahdiuon, R., Ghahramani, M., & Rezaii, A. (2010). Explanation of Organizational Citizenship Behavior with Personality. Procedia Social and Behavioral Sciences, 5, 178-184.
Mangundjaya, W. L. H. (2012). Persepsi Dukungan Organisasi Versus Kepuasan Kerja Organisasi.
Martono, S., & Putri, V. W. (2018). HRM Practices in Indonesia : the Contributing Power of Embeddedness and Support. Jurnal Dinamika Manajemen, 9(36), 206-217.
Mccrae, R. R., Costa, P. T., & Martin, T. A. (2005). The NEO – PI – 3 : A More Readable Revised NEO Personality Inventory The. Journal of Personality Assessment, 84(3), 261-270.
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, Continuance, and Normative Commitment to the Organization : A Meta-analysis of Antecedents, Correlates, and Consequences. Journal of Vocational Behavior, 61, 20-52.
Mosalaei, H., Nikbakhsh, R., & Tojari, F. (2014). The Relationship between Personality Traits and Organizational Citizenship Behavior on Athletes. Bulletin of Environment, Pharmacology and Life Sciences, 3(1), 11-15.
Muhammad, A. H. (2014). Perceived Organizational Support and Organizational Citizenship Behavior : The Case of Kuwait. International Journal of Business Administration, 5(3), 59-72.
Mukhodah, & Ranihusna, D. (2018). Organizational Commitment as Intervening Variable of Intrinsic and Extrinsic Motivation to Organizational Citizenship Behavior. International Conference on Economics, Business and Economic Education, 2018, 333-346.
Murphy, L., Eduljee, N. B., Croteau, K., & Parkman, S. (2017). Extraversion and Introversion Personality Type and Preferred Teaching and Classroom Participation : A Pilot Study Extraversion and Introversion Personality Type and Preferred Teaching and Classroom Participation : A Pilot Study. Journal of Psychosocial Research, 12(2), 437-450.
Nisar, Q. A., Marwa, A., Ahmad, U., & Ahmad, S. (2014). Impact of Perceived Organizational Support on Organizational Citizenship Behavior: Empirical Evidence from Pakistan. International Journal of Research, 1(5), 231-240.
Novira, L., & Martono, S. (2015). Pengaruh Persepsi Dukungan Organisasi pada Perilaku Kewargaan Organsasional dengan Kepuasan Kerja sebagai Variabel Intervening. Management Analysis Journal, 4(3), 180-189.
Nurlaila, F., & Sudarma, K. (2017). Pengaruh Tuntutan Pekerjaan, Tipe Kepribadian Ekstrovert, dan Dukungan Supervisor pada Kelelahan Emosional. Management Analysis Journal, 6(4).
Organ, D. W., & Lingl, A. (1995). Personality, Satisfaction, and Organizational Citizenship Behavior. The Journal of Social Psychology, 135(3), 339-350.
Oussama, S., & Johari, H. (2016). The Mediating Effect of Organizational Citizenship Behavior on the Relationship between Perceived Organizational Support and Turnover Intention : A Proposed Framework. International Review of Management and Marketing, 6, 345-354.
Panaccio, A., & Vandenberghe, C. (2012). Five-Factor Model of Personality and Organizational Commitment : The Mediating Role of Positive and Negative Affective States. Journal of Vocational Behavior, 80(3), 647-658.
Podsakoff, N. P., Whiting, S. W., Podsakoff, P. M., & Blume, B. D. (2009). Individual- and Organizational-Level Consequences of Organizational Citizenship Behaviors : A Meta-Analysis. Journal of Applied Psychology, 94(1), 122-141.
Pradhan, R. K., & Jena, L. K. (2016). Effect of Work-Life Balance on Organizational Citizenship Behaviour : Role of Organizational Commitment. (June).
Purba, D. E., Oostrom, J. K., Molen, H. T. Van Der, & Born, M. P. (2014). Personality and Organizational Citizenship Behavior in Indonesia : The Mediating Effect of Affective Commitment. Asian Business & Management, 1-24.
Ramdhani, N. (2007). Apakah Kepribadian Menentukan Pemilihan Media Komunikasi? Metaanalisis terhadap Hubungan Kepribadian Extraversion, Neuroticism, dan Openness to Experience dengan Penggunaan Email. Jurnal Psikologi, 34(2), 112-129.
Revelle, W. (2016). Hans Eysenck : Personality Theorist. Personality and Individual Differences, 103, 32-39.
Sena, T. F. (2011). Variabel Antiseden Organizational Citizenship Behavior (OCB). Jurnal Dinamika Manajemen, 2(1), 70-77.
Somech, A., & Zahavy, A. D. (2013). Organizational Citizenship Behaviour and Employee’s Strain: Examining the Buffering Effects of Leader Support and Participation in Decision Making. European Journal of Work and Organizational Psychology, 22(2), 138-149.
Tahapary, J. F., & Martono, S. (2017). Pengaruh Budaya Organisasi, Stres Kerja dan Komitmen Afektif terhadap Keinginan Keluar. Management Analysis Journal, 6(1).
Turnipseed, D. L., & Rassuli, A. (2005). Performance Perceptions of Organizational Citizenship Behaviours at Work : a Bi-Level Study among Managers and Employees. British Journal of Management, 16, 231-244.
Udiyana, I. B. G., Wignjohartoyo, P., & Sulasmi, S. (2015). Mama Model Approach: Its Implication to Commitment and Organizational Citizenship Behavior. Jurnal Dinamika Manajemen, 6(17), 153-162.
Zheng, J., & Wu, G. (2018). Work-Family Conflict, Perceived Organizational Support and Professional Commitment : A Mediation Mechanism for Chinese Project Professionals. International Journal of Environmental Research and Public Health, 15.
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Affiliations
Benedicta Dinda
Universitas Negeri Semarang
Palupiningdyah Palupiningdyah
Universitas Negeri Semarang
How to Cite
1.
Dinda B, Palupiningdyah P. Organizational Citizenship Behavior on Retail Employees. MAJ [Internet]. 24Mar.2020 [cited 27Dec.2024];9(1):62-1. Available from: https://journal.unnes.ac.id/sju/maj/article/view/35289
Organizational Citizenship Behavior on Retail Employees
Vol 9 No 1 (2020): Management Analysis Journal
Submitted: Nov 7, 2019
Published: Mar 24, 2020
Abstract
The purpose of this study was to determine the direct and indirect influence POS and extraversion personality to OCB and affective commitment as mediation. The population in this research that all employees Aneka Jaya Supermarket Sambiroto number of 126 employees. Mechanical sampling using saturated sample so that the entire population of the research sample. Methods of data collection using a questionnaire with a Likert scale of 1-5. Data analysis method is test instrument (validity and reliability), a descriptive analysis of the respondents, and test hypotheses and test path analysis with the data processing program SPSS version 25. The results showed that all hypothesis is accepted. Therefore, the POS has positive and significant effect on affective commitment. Extraversion personality has positive and significant effect on affective commitment. Affective commitment has positive and significant effect on OCB. POS has positive and significant impact on OCB. Extraversion personality has positive and significant effect on OCB. The test results of path analysis also showed that the POS and extraversion personality and sgnifkan positive effect on OCB through affective commitment. POS positive and significant impact on OCB. Extraversion personality positive and significant impact on OCB. The test results of path analysis also showed that the POS and extraversion personality and sgnifkan positive effect on OCB through affective commitment. POS positive and significant impact on OCB. Extraversion personality positive and significant impact on OCB. The test results of path analysis also showed that POS and extraversion personality and sgnifkan positive effect on OCB through affective commitment.