Adler, N. J., & Gundersen, A. (2008). International Dimensions of Organizational Behavior (5th ed.). Thomson South-Western.
Al-Asadi, R., Muhammed, S., Abidi, O., & Dzenopoljac, V. (2019). Impact of servant leadership on intrinsic and extrinsic job satisfaction. Leadership & Organization Development Journal.Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1–18.
Arini, R. D., & Soliha, E. (2017). Kepuasan kerja sebagai pemediasi pengaruh karakteristik pekerjaan dan motivasi terhadap komitmen organisasional. Jurnal Wawasan Manajemen, 5(3), 289–306.
Belo, E. G. L. d. S., Riana, I. G., & Piartrini, P. S. (2014). Pengaruh kepuasan kerja dan motivasi kerja terhadap komitmen organisasional dan kinerja karyawan di kantor Palang Merah Timor Leste. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 3(12), 718–737.
Bozdoğan, S. C., & Elibol, G. (2020). The effect of leader member exchange on organizational support, job satisfaction and job performance. Current Researches in Economics and Administrative Sciences, 1(1), 496–513.
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational Behavior: Improving Performance and Commitment in the Workplace (6th ed.). McGraw-Hill.
Ćulibrk, J., Delić, M., Mitrović, S., & Ćulibrk, D. (2018). Job satisfaction, organizational commitment and job involvement: the mediating role of job involvement. Frontiers in Psychology, 9(1), 1–12.
Darmawan, B. S., & Riva’i, A. R. (2019). Komitmen organisasional sebagai pemediasi pengaruh leader member exchange dan budaya organisasi terhadap kinerja. Proceedings of 6th National Conference on Applied Business, 82–93.
Drury, S. L. (2004). Servant leadership and organizational commitment: empirical findings and workplace implications. Servant Leadership Research Roundtable, 1–14.
Eagly, A. H., Ashmore, R. D., Makhijani, M. G., & Longo, L. C. (1991). What is beautiful is good, but…: A meta-analytic review of research on the physical attractiveness stereotype. Psychological bulletin, 110(1), 109.
Farrington, S. M., & Lillah, R. (2018). Servant leadership and job satisfaction within private healthcare practices. Leadership in Health Services, 32(1), 148–168.
Gibson, J. L., Ivancevich, J. M., Donnelly Jr., J. H., & Konopaske, R. (2012). Organizations: Behavior, Structure, Processes (14th ed.). McGraw-Hill.
Greenleaf, R. K. (1970). The Servant as Leader. The Robert Greenleaf Center.
Griffin, R. W., & Moorhead, G. (2013). Organizational Behavior: Managing People and Organizations (11th ed.). South-Western.
Gutama, G., Hermanto, M. C., Kaihatu, T. S., & Kartika, E. W. (2015). Analisa pengaruh leader-member exchange terhadap kepuasan kerja karyawan melalui perceived organizational support sebagai variabel mediasi di restoran De Boliva Surabaya. Jurnal Hospitality Dan Manajemen Jasa, 3(1), 256–268.
Harwiki, W. (2016). The impact of servant leadership on organizational culture, organizational commitment, organizational citizenship behaviour (OCB) and employee performance in women cooperatives. Procedia Social and Behavioral Sciences, 219(1), 283–290.
Humphrey, S. E., Nahrgang, J. D., & Morgeson, F. P. (2007). Integrating motivational, social, and contextual work design features: a meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, 92(5).
Ioannidou, E., Karagiorgos, T., & Alexandris, K. (2016). Exploring the relationship of organizational commitment, organizational citizenship behavior, psychological empowerment and job satisfaction with leader-member exchange of section leaders and team leaders in summer children’s camps in Greece. International Journal of Sport Management, Recreation & Tourism, 22(1), 63–80.
Irving, J. A. (2005). Servant Leadership and the Effectiveness of Teams. Regent University.
Jaiswal, D., & Dhar, R. L. (2016). Impact of perceived organizational support, psychological empowerment and leader member exchange on commitment and its subsequent impact on service quality. International Journal of Productivity and Performance Management, 65(1), 58–79.
Kim, M.-H., & Yi, Y.-J. (2019). Impact of leader-member exchange and team-member-exchange on nurses’ job satisfaction and turnover intention. International Nursing Review, 66(1), 242–249.
Kinicki, A., & Fugate, M. (2018). Organizational Behavior: A Practical, Problem-solving Approach (2nd ed.). McGraw-Hill.
Lapointe, É., & Vandenberghe, C. (2015). Examination of the relationships between servant leadership, organizational commitment, and voice and antisocial behaviors. Journal of Business Ethics, 148(1), 99–115.
Li, L., Zhu, Y., & Park, C. (2018). Leader-member exchange, sales performance, job satisfaction, and organizational commitment affect turnover intention. Social Behavior and Personality, 46(11), 1909–1922.
Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: an empirical assessment through scale development. Journal of Management, 24(1), 43–72.
Luthans, F. (2011). Organizational Behavior: An Evidence-Based Approach (12th ed.). McGraw-Hill.
Mathis, R. L., & Jackson, J. H. (2006). Human Resource Management (12th ed.). Thomson South-Western.
Miner, J. B. (2005). Organizational Behavior 1: Essential Theories of Motivation and Leadership. M. E. Sharpe.
Morrow, P. C., Suzuki, Y., Crum, M. R., & Ruben, R. (2005). The role of leader leader-member exchange in high turnover work environments. Journal of Managerial Psychology, 20(8), 681–694.
Mulyani, S., & Soliha, E. (2014). Pengaruh karakteristik pekerjaan dan motivasi terhadap komitmen organisasional serta dampaknya terhadap kinerja guru (Studi di SMP Negeri 21 dan SMP Negeri 26 Semarang). Performance, 20(2), 46–71.
Prasetio, A. P., Yuniarsih, T., & Ahman, E. (2017). Job satisfaction, organizational commitment, and organizational citizenship behaviour in state-owned banking. Universal Journal of Management, 5(1), 32–38.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (15th ed.). Prentice Hall.
Setyaningrum, R. P. (2017). Relationship between servant leadership in organizational culture, organizational commitment, organizational citizenship behaviour and customer satisfaction. European Research Studies Journal, 20(3), 554–569.
Tarigan, V., & Ariani, D. W. (2015). Empirical study relations job satisfaction, organizational commitment, and turnover intention. Advances in Management & Applied Economics, 5(2), 21–42.
Tischler, L., Giambatista, R., McKeage, R., & McCormick, D. (2016). Servant leadership and its relationship with core self-evaluation and job satisfaction. The Journal of Values-Based Leadership, 9(1), 1–20.
Top, M., Akdere, M., & Tarcan, M. (2014). Examining transformational leadership, job satisfaction, organizational commitment and organizational trust in Turkish hospitals: public servants versus private sector employees. The International Journal of Human Resources Management, 26(9).
Türkmen, F., & Gül, I. (2017). The effects of secondary school administrators’ servant leadership behaviors on teachers’ organizational commitment. Journal of Education and Training Studies, 5(12), 110–119.
Van Dierendonck, D. (2010). Servant leadership: a review and synthesis. Journal of Management, 37(4), 1228–1261.
Volmer, J., Niessen, C., Spurk, D., Linz, A., & Abele, A. E. (2011). Reciprocal relationships between leader-member exchange (LMX) and job satisfaction: a cross-lagged analysis. Applied Psychology: An International Review, 60(4), 522–545.
Wardhani, W. K., Susilo, H., & Iqbal, M. (2015). Pengaruh motivasi kerja karyawan terhadap komitmen organisasional dengan kepuasan kerja sebagai variabel intervening. Jurnal Administrasi Bisnis, 2(1), 1–10.
Wijanto, E. (2013). Pengaruh Leader Member Exchange Terhadap Kepuasan Kerja, Motivasi Kerja dan Komitmen Organisasional Karywan Departemen Penjualan Pada PT. X. Agora, 1(1), 627-636.
Yousef, D. A. (2016). Organizational commitment, job satisfaction and attitudes toward organizational change: a study in the local government. International Journal of Public Administration, 40(1), 77–88.
Zhang, Z., Lee, J. C.-K., & Wong, P. H. (2016). Multilevel structural equation modeling analysis of the servant leadership construct and its relation to job satisfaction. Leadership & Organization Development Journal, 37(8), 1147–1167.
Al-Asadi, R., Muhammed, S., Abidi, O., & Dzenopoljac, V. (2019). Impact of servant leadership on intrinsic and extrinsic job satisfaction. Leadership & Organization Development Journal.Allen, N. J., & Meyer, J. P. (1990). The measurement and antecedents of affective, continuance and normative commitment to the organization. Journal of Occupational Psychology, 63(1), 1–18.
Arini, R. D., & Soliha, E. (2017). Kepuasan kerja sebagai pemediasi pengaruh karakteristik pekerjaan dan motivasi terhadap komitmen organisasional. Jurnal Wawasan Manajemen, 5(3), 289–306.
Belo, E. G. L. d. S., Riana, I. G., & Piartrini, P. S. (2014). Pengaruh kepuasan kerja dan motivasi kerja terhadap komitmen organisasional dan kinerja karyawan di kantor Palang Merah Timor Leste. E-Jurnal Ekonomi Dan Bisnis Universitas Udayana, 3(12), 718–737.
Bozdoğan, S. C., & Elibol, G. (2020). The effect of leader member exchange on organizational support, job satisfaction and job performance. Current Researches in Economics and Administrative Sciences, 1(1), 496–513.
Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2019). Organizational Behavior: Improving Performance and Commitment in the Workplace (6th ed.). McGraw-Hill.
Ćulibrk, J., Delić, M., Mitrović, S., & Ćulibrk, D. (2018). Job satisfaction, organizational commitment and job involvement: the mediating role of job involvement. Frontiers in Psychology, 9(1), 1–12.
Darmawan, B. S., & Riva’i, A. R. (2019). Komitmen organisasional sebagai pemediasi pengaruh leader member exchange dan budaya organisasi terhadap kinerja. Proceedings of 6th National Conference on Applied Business, 82–93.
Drury, S. L. (2004). Servant leadership and organizational commitment: empirical findings and workplace implications. Servant Leadership Research Roundtable, 1–14.
Eagly, A. H., Ashmore, R. D., Makhijani, M. G., & Longo, L. C. (1991). What is beautiful is good, but…: A meta-analytic review of research on the physical attractiveness stereotype. Psychological bulletin, 110(1), 109.
Farrington, S. M., & Lillah, R. (2018). Servant leadership and job satisfaction within private healthcare practices. Leadership in Health Services, 32(1), 148–168.
Gibson, J. L., Ivancevich, J. M., Donnelly Jr., J. H., & Konopaske, R. (2012). Organizations: Behavior, Structure, Processes (14th ed.). McGraw-Hill.
Greenleaf, R. K. (1970). The Servant as Leader. The Robert Greenleaf Center.
Griffin, R. W., & Moorhead, G. (2013). Organizational Behavior: Managing People and Organizations (11th ed.). South-Western.
Gutama, G., Hermanto, M. C., Kaihatu, T. S., & Kartika, E. W. (2015). Analisa pengaruh leader-member exchange terhadap kepuasan kerja karyawan melalui perceived organizational support sebagai variabel mediasi di restoran De Boliva Surabaya. Jurnal Hospitality Dan Manajemen Jasa, 3(1), 256–268.
Harwiki, W. (2016). The impact of servant leadership on organizational culture, organizational commitment, organizational citizenship behaviour (OCB) and employee performance in women cooperatives. Procedia Social and Behavioral Sciences, 219(1), 283–290.
Humphrey, S. E., Nahrgang, J. D., & Morgeson, F. P. (2007). Integrating motivational, social, and contextual work design features: a meta-analytic summary and theoretical extension of the work design literature. Journal of Applied Psychology, 92(5).
Ioannidou, E., Karagiorgos, T., & Alexandris, K. (2016). Exploring the relationship of organizational commitment, organizational citizenship behavior, psychological empowerment and job satisfaction with leader-member exchange of section leaders and team leaders in summer children’s camps in Greece. International Journal of Sport Management, Recreation & Tourism, 22(1), 63–80.
Irving, J. A. (2005). Servant Leadership and the Effectiveness of Teams. Regent University.
Jaiswal, D., & Dhar, R. L. (2016). Impact of perceived organizational support, psychological empowerment and leader member exchange on commitment and its subsequent impact on service quality. International Journal of Productivity and Performance Management, 65(1), 58–79.
Kim, M.-H., & Yi, Y.-J. (2019). Impact of leader-member exchange and team-member-exchange on nurses’ job satisfaction and turnover intention. International Nursing Review, 66(1), 242–249.
Kinicki, A., & Fugate, M. (2018). Organizational Behavior: A Practical, Problem-solving Approach (2nd ed.). McGraw-Hill.
Lapointe, É., & Vandenberghe, C. (2015). Examination of the relationships between servant leadership, organizational commitment, and voice and antisocial behaviors. Journal of Business Ethics, 148(1), 99–115.
Li, L., Zhu, Y., & Park, C. (2018). Leader-member exchange, sales performance, job satisfaction, and organizational commitment affect turnover intention. Social Behavior and Personality, 46(11), 1909–1922.
Liden, R. C., & Maslyn, J. M. (1998). Multidimensionality of leader-member exchange: an empirical assessment through scale development. Journal of Management, 24(1), 43–72.
Luthans, F. (2011). Organizational Behavior: An Evidence-Based Approach (12th ed.). McGraw-Hill.
Mathis, R. L., & Jackson, J. H. (2006). Human Resource Management (12th ed.). Thomson South-Western.
Miner, J. B. (2005). Organizational Behavior 1: Essential Theories of Motivation and Leadership. M. E. Sharpe.
Morrow, P. C., Suzuki, Y., Crum, M. R., & Ruben, R. (2005). The role of leader leader-member exchange in high turnover work environments. Journal of Managerial Psychology, 20(8), 681–694.
Mulyani, S., & Soliha, E. (2014). Pengaruh karakteristik pekerjaan dan motivasi terhadap komitmen organisasional serta dampaknya terhadap kinerja guru (Studi di SMP Negeri 21 dan SMP Negeri 26 Semarang). Performance, 20(2), 46–71.
Prasetio, A. P., Yuniarsih, T., & Ahman, E. (2017). Job satisfaction, organizational commitment, and organizational citizenship behaviour in state-owned banking. Universal Journal of Management, 5(1), 32–38.
Robbins, S. P., & Judge, T. A. (2013). Organizational Behavior (15th ed.). Prentice Hall.
Setyaningrum, R. P. (2017). Relationship between servant leadership in organizational culture, organizational commitment, organizational citizenship behaviour and customer satisfaction. European Research Studies Journal, 20(3), 554–569.
Tarigan, V., & Ariani, D. W. (2015). Empirical study relations job satisfaction, organizational commitment, and turnover intention. Advances in Management & Applied Economics, 5(2), 21–42.
Tischler, L., Giambatista, R., McKeage, R., & McCormick, D. (2016). Servant leadership and its relationship with core self-evaluation and job satisfaction. The Journal of Values-Based Leadership, 9(1), 1–20.
Top, M., Akdere, M., & Tarcan, M. (2014). Examining transformational leadership, job satisfaction, organizational commitment and organizational trust in Turkish hospitals: public servants versus private sector employees. The International Journal of Human Resources Management, 26(9).
Türkmen, F., & Gül, I. (2017). The effects of secondary school administrators’ servant leadership behaviors on teachers’ organizational commitment. Journal of Education and Training Studies, 5(12), 110–119.
Van Dierendonck, D. (2010). Servant leadership: a review and synthesis. Journal of Management, 37(4), 1228–1261.
Volmer, J., Niessen, C., Spurk, D., Linz, A., & Abele, A. E. (2011). Reciprocal relationships between leader-member exchange (LMX) and job satisfaction: a cross-lagged analysis. Applied Psychology: An International Review, 60(4), 522–545.
Wardhani, W. K., Susilo, H., & Iqbal, M. (2015). Pengaruh motivasi kerja karyawan terhadap komitmen organisasional dengan kepuasan kerja sebagai variabel intervening. Jurnal Administrasi Bisnis, 2(1), 1–10.
Wijanto, E. (2013). Pengaruh Leader Member Exchange Terhadap Kepuasan Kerja, Motivasi Kerja dan Komitmen Organisasional Karywan Departemen Penjualan Pada PT. X. Agora, 1(1), 627-636.
Yousef, D. A. (2016). Organizational commitment, job satisfaction and attitudes toward organizational change: a study in the local government. International Journal of Public Administration, 40(1), 77–88.
Zhang, Z., Lee, J. C.-K., & Wong, P. H. (2016). Multilevel structural equation modeling analysis of the servant leadership construct and its relation to job satisfaction. Leadership & Organization Development Journal, 37(8), 1147–1167.
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Affiliations
Marhendri Indria Hadi
Universitas Stikubank
Alimuddin Rizal Riva'i
Universitas Stikubank
How to Cite
1.
Hadi M, Riva’i A. Effect of Servant Leadership and Leader-Member Exchange on Organizational Commitment through Job Satisfaction. MAJ [Internet]. 30Sep.2022 [cited 28Apr.2024];11(3):206-13. Available from: https://journal.unnes.ac.id/sju/maj/article/view/58824
Effect of Servant Leadership and Leader-Member Exchange on Organizational Commitment through Job Satisfaction
Vol 11 No 3 (2022): Management Analysis Journal
Submitted: Jul 27, 2022
Published: Sep 30, 2022
Abstract
This study aims to analyze the effect of servant leadership and leader-member exchange on organizational commitment with job satisfaction as a mediation. The population in this study were employees of the Central Java I Regional Tax Office who had no subordinates totaling 135 respondents. Sampling was done by using census sampling technique that took all the existing population. The type of data used is primary data and the method of data collection is done by using a questionnaire. The analysis used in this study is linear regression analysis using SPSS 21 software. The results of the study show that servant leadership and leader-member exchange have a positive and significant effect on job satisfaction. In addition, servant leadership, leader-member exchange, and job satisfaction have a positive and significant impact on organizational commitment. Job satisfaction also mediates the effect of servant leadership and leader-member exchange on organizational commitment.