Sofiana, Helmi, and Dorojatun Prihandono. “Customer Satisfaction As the Mediating Influence of Service Recovery, Perceived Quality, and Price Fairness on Indihome Triple Play Services to Customer Loyalty”. Management Analysis Journal 8, no. 3 (September 20, 2019): 275-283. Accessed June 30, 2024. https://journal.unnes.ac.id/sju/maj/article/view/33478.