Development of Employee Management Information System UI/UX Using a User Centered Design Approach

Abstract

Purpose: This study aims to develop a user interface and user experience (UI/UX) prototype for an Employee Management Information System (EMIS) at PT. Galsoft. The research focuses on addressing the manual administrative processes that are still widely used in the company's daily operations. The primary objective is to produce an interface design that aligns with user needs and improves the efficiency of work processes.

Methods: This research adopts a User Centered Design (UCD) approach, consisting of four main stages: understanding the context of use, specifying user requirements, designing solutions, and evaluating the design. The prototype developed focuses solely on the UI/UX aspects without involving full system implementation. Usability evaluation was conducted using the System Usability Scale (SUS), involving 38 respondents from various divisions within the company.

Result: The evaluation results show that the developed UI/UX prototype achieved an average SUS score of 89.4. This score indicates that the design has a high level of usability, is easy for users to operate, and supports the administrative workflows required by the organization. These findings demonstrate that the UCD approach effectively contributed to creating a design that is both functional and responsive to user needs.

Novelty: This study contributes to the field of administrative information system prototyping in workplace environments that have yet to adopt digital solutions. The novelty of this research lies in the comprehensive application of the UCD approach, combined with SUS based usability evaluation, to produce a relevant and functional design that is ready to be further developed into a fully implemented system.