The Digital Escape: Examining the Impact of Role Stressors on Cyberloafing

Abstract

Objective: Cyberloafing Behavior (CB) has emerged as a major concern in the workplace. Apart from causing decreased performance, cyberloafing also carries the risk of hacking or data breaches. This study seeks to explore how role stressors influence Cyberloafing Behavior among healthcare professionals.

Methods: This study employed a quantitative research design, utilizing accidental sampling to collect data from 109 respondents at Sinar Kasih Hospital, Purwokerto. Data analysis was conducted using Structural Equation Modeling (SEM) with the assistance of SmartPLS software.

Result: The results of this study reveal that role stressors, which include Role Ambiguity (RA), Role Conflict (RC), and Role Overload (RO), have a statistically significant and positive impact on Cyberloafing Behavior (CB) among healthcare employees. High stress from unclear roles, conflicting duties, and heavy workloads increases the likelihood of non-work internet use. Addressing these stressors can help reduce counterproductive behavior and improve focus in healthcare environments.

Novelty: This study recommends that healthcare organizations provide clear work guidelines to prevent role ambiguity, monitor workloads to reduce stress, and address role conflicts among employees. These strategies can help to reduce role stressor factors to prevent cyberloafing behavior among employees in order to avoid the risks arising from such behavior. The novelty of this study lies in its application of varied research subjects and a distinct methodological approach, setting it apart from previous studies. By focusing on the healthcare sector and employing SEM analysis, it offers new insights into the relationship between role stressors and Cyberloafing Behavior.