The Importance of Office Layout for Employee Productivity

Nurbarirah Ahmad(1), Aziean Jamin(2), Raja Mayang Delima Mohd Beta(3), Shafinar Ismail(4), Siti Rosnita Sakarji(5), Zainab Mohd Zain(6),


(1) Universiti Teknologi MARA
(2) Universiti Teknologi MARA
(3) Universiti Teknologi MARA
(4) Universiti Teknologi MARA
(5) Universiti Teknologi MARA
(6) Universiti Teknologi MARA

Abstract

This study was conducted to explain the impact of open and enclosed plan office layouts on employee productivity.  The subject area for this study was in Amanah Saham Pahang Berhad (ASPA). This study involved 52 respondents from Administration Department, Finance Department, Logging, Planning and development of Forest Department and Investment Department. Data collection method used a questionnaire, and descriptive analysis is used to data analysis. The results showed that the condition of employee productivity was in good condition, but the office layout did not affect employee productivity. Moreover, the results from the findings showed that only enclosed plan office had significant positive relationships and it answered research questions and supported the hypotheses presented in this research study.  As a conclusion, this research study helps the other researcher to explore the impact of office layout on employee productivity. This research study result was supported by previous results presented at every research finding.

Keywords

Employee Productivity; Enclosed Plan Office; Office Layout; Open Plan Office

Full Text:

PDF

References

Aayushi G. S. Dev, (2012),"Client satisfaction in Indian banks: an empirical study", Management Research Review, Vol. 35 Iss 7 pp. 617 – 636.

Adel Mohammad A. Binyaseen, (2010),"Office layouts and employee participation", Facilities, Vol. 28 Iss 7/8 pp. 348 - 357

American Society of Interior Designers (1999) "Recruiting and retaining qualified employees by designs." White Paper.

Anggraeni, W., & Yuniarsih, T. (2017). Dampak tata ruang kantor terhadap efektivitas kerja pegawai dinas pendidikan kota Bandung. Jurnal Pendidikan Manajemen Perkantoran (JPManper), 2(2), 105-112.

Asnar, Z. H. (2013). Pengaruh Tata Ruang Kantor Terhadap Produktivitas Kerja Pegawai di Pusat Kajian dan Pendidikan dan Pelatihan Aparatur III DI Lembaga Administrasi Negara (PKP2A III LAN) Samarinda. EJurnal Ilmu Pemerintahan, 1(4), 1488–1500.

Ayu Nawangsari, U. C. I. K. (2014). Pengaruh Tata Ruang Kantor terhadap Produktivitas Kerja Karyawan di PT. Bank Negara Indonesia (Persero) Tbk. Surabaya. Jurnal Administrasi Perkantoran (JPAP), 2(2).

Bernstein, E., & Turban, S. (2018). The impact of the ‘open’ workspace on human collaboration. Philosophical Transactions of the Royal Society B: Biological Sciences, 373, 1–8. https://doi.org/10.1098/rstb.2017.0239

Bitner MJ (1992) The impact of physical surroundings on customers and employees. Journal of Marketing 56(2): 57–71.

Brennan, A., Chugh, J., & Kline, T. (2002). Traditional versus open office design: A longitudinal field study. Environment and Behavior, 34(3), 279–299.

Daniels B, (1993),"Office productivity", Work Study, Vol. 42 Iss 6 pp. 13 - 18

Dole, C. and Schroeder, R.G. (2001), "The impact of various factors on the personality, job satisfaction and turnover intentions of professional accountants", Managerial Auditing Journal, Vol.16 No. 4, pp.234-45.

Dorgan. C.E. (1994) productivity Link to the Indoor Environment Estimated Relative to ASHRSE 62-1989 Proceedings to Health Buildings '94 Budapest, pp.461 472.

D. Quinn Mills. 2005. Principles of Management, Waltham, MA: MindEdge Press.

Haynes. B.P. (2008). An Evaluation of the Impact of the Office Environment on Productivity. Journal of Facilities, 25 (5/6), pp. 178-19.

Higgins JM, McAllaster C (2004) If you want strategic change, don’t forget to change your cultural artifacts. Journal of Change Management 4: 63–74.

Howe, Tsu-Hsin, Ching-Fan S, Yu-Wei H, Ching-Lin H. 2007. Developmental Medicine and Child Neurology; 49, 12; ProQuest Education Journals pg. 915.

Jaffri, S. L. B. (2015). Impact of Office Design over the Employees Productivity (A Case Study of NADRA). South Asian Journal of Management Sciences, 9(2), 43–48.

Krejcie, R. V., & Morgan, D. W. (1970). Determining Sample Size for Research Activities. Education and Psychological Measurement, 607-610.

Leaman, A. Bordass, B (1993), Building design, complexity and manageability. Facilities 11(9), 16-27.

Leblebici D. (2012). Impact of Workplace Quality on Employee‟s Productivity: Case Study of Bank in Turkey, Vol. 1

Lee, S. Y., & Brand, J. L. (2005). Effects of control over office workspace on perceptions of the work environment and work outcomes. Journal of environmental psychology, 25(3), 323-333.

Margarida E. Ana E. Isabel M. G. Carina Silva-Fortes. (2014). The hospital survey on patient safety culture in Portuguese hospitals", International Journal of Health Care Quality Assurance, Vol. 27 Iss 2 pp. 111 – 122 .

Mariam, Iis. dkk. (2014). Implementasi Tata Ruang Kantor Dalam Mewujudkan Produktivitas Kerja Pegawai Pada PT Telekomunikasi Selular (Telkomsel). Epigram. Vol.1, No. 1, hlm.47-54.

Muzaffar, A., Noor, P., Mahmud, N., & Mohamed Noor, N. (2020). A Comparative Study on The Impacts of Open Plan and Closed Office Layout Towards. 49–58.

Neil J. Salkind (2009). Exploring Research. Pearson International Edition. Seventh edition.

Olson, J. (2001). Research about office workplace activities important to US businesses- And how to support them. Journal of Facility Management, 1(1), 31–47.

Parish JT, Berry LL, and Lam SY. (2008) The effect of the servicescape on service workers. Journal of Service Research 10(2): 220–238.

Pramana, D. (2020). PENGARUH TATA Ruang Kantor Terhadap Produktivitas Kerja Pegawai Pada Kantor Dinas Kesehatan Daerah Kabupaten Tapanuli Selatan. Jurnal Administrasi dan Perkantoran Modern, 9(2).

Samad, S. (2006). Predicting Turnover Intentions: The case of Malaysian Government Doctors. The Journal of American Academy of Business,8(2),113-119.

Sedarmayanti, dkk. (2014). Pengaruh Tata Ruang Kantor Terhadap Kinerja Pegawai Dinas Tenaga Kerja Transmigrasi Sosial Kota Cimahi.Jurnal Ilmu Administrasi.Vol. XI, No. 3, Hlm. 501-510

Wolfeld, Leah R. (2010). Effects of Office Layout on Job Satisfaction, Productivity and Organizational Commitment as Transmitted Through Face-To-Face Interactions.Colonial Academic Alliance Undergraduate Research Journal.Vol.1, No. 8, hlm.1-21.

Refbacks

  • There are currently no refbacks.




Creative Commons License
This work is licensed under a Creative Commons Attribution 4.0 International License.