Hendi Pratama


This study examines the relationship of the support provided by the interviewers on the test-taker perception and performance. There are two levels of support investigated: High Supporting Behavior (HSB) and Low Supporting Behavior (LSB). Ten participants sat in two interviews with two different interviewers applying LSB and HSB condition each. All participants completed a perception questionnaire at the end of the interviews. Twenty interview scripts were computed to determine the participants’ actual performance in three categories: (1) fluency, (2) lexical resources and (3) grammar complexity. The results of the study reveals that there are effects on performance but not perception.


Interviewer Support, Performance, Perception

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