Peran Coping with Change sebagai Pemediasi Komitmen terhadap Perubahan pada Intensi Keluar

I Putu Esa Widaharthana

Abstract

Penelitian ini bertujuan untuk menguji hubungan antara komitmen terhadap perubahan, coping with change dan intensi keluar dengan tujuan untuk memperoleh pengetahuan dan mendiagnosa respon karyawan ketika terjadi perubahan organisasi di tempat kerja. Seting dalam penelitian ini adalah karyawan PT. Penerbit Erlangga, Kantor Cabang (Kancab), Daerah Istimewa Yogyakarta (DIY), yang telah mengalami restrukturisasi adanya pengurangan jumlah karyawan (downsizing), sehingga terdapat tuntutan perubahan pada intensitas kerja yang semakin meningkat. Data dianalisis dengan regresi sederhana dan bertingkat untuk menguji hubungan diantara komitmen terhadap perubahan, coping with change dan intensi keluar. Hasil penelitian menunjukkan, bahwa dari ketiga pengujian mediasi, hanya satu hipotesis mediasi yang didukung, yaitu coping with change memediasi hubungan negatif komitmen afektif terhadap perubahan dan intensi keluar, sementara komitmen normatif pada perubahan dan komitmen kontinuans pada perubahan tidak didukung. Hasil penelitian ini konsisten dengan penelitian terdahulu.

 


This study investigates the relationship between commitment to change, coping with change and turnover intention with gaining knowledge goal and employees response diagnose when organizational change occurs. Sample of this study is the employees of PT. Penerbit Erlangga, Yogyakarta who work in new condition because of restructuring in the organization which is  increase  work intention. Simple and  hierarchical regression are used to test relationship among commitment to change, coping with change and turnover intention. The results show that coping with change mediate negative association between affective commitment to organizational change and turnover intention. Meanwhile coping with change as mediating variable between normative commitment and turn over intention and coping with change as mediating variable between continuance and turn over intention are not significant statistically.

Keywords

Continuance Commitment To Change; Affective Commitment To Change; Normative Commitment To Change Coping With Change ; Turnover Intentions

Full Text:

PDF

References

Baron, R. M & Kenny D. A. 1986. The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations. Journal of Personality and Social Psychology. Vol. 51, No. 6, pp: 1173–1182.

Bunderson, J. S. 2001. How work ideologies shape the psychological contracts of professional employees: doctors’ responses to perceived breach. Journal of Organizational Behavior. Vol. 22, No. 7, pp: 717–741.

Bhuian, S. N., Menguc, B & Borsboom, R. 2005. Stressors and Job Outcomes in Sales: A Triphasic Model Versus A Linear Quadratic-Interactive Model. Journal of Business Research. Vol. 58, pp: 141-150.

Chang, H. T., Chi, N. W & Miau, M. C. 2007. Testing the Relationship Between Three Component Organizational/Occupational Commitment and Organizational/Occupational Turnover Intention Using a Non Recursive Model. Journal of Vocational Behavior. Vol. 70, pp: 352-368.

Cohen, A & Golan,R. 2007. Predicting Obsenteeism and Turnover Intentions by Past Obsenteeism and Work Attitudes. Career Development International. Vol. 12, No.5, pp: 416-432.

Conner, D. R & Patterson, R. W. 1982. Building commitment to organizational change. Training and Development Journal. Vol. 36, pp: 18–30.

Conner, D. R. 1992. Managing at the speed of change: How resilient managers succeed and prosper where others fail. New York: Villard Books

Cunningham, G. B. 2006. The Relationship Among Commitment to Change, Coping with Change, and Turnover Intentions. European Journal of Work and Organizational Psychology. Vol. 15, No. 1, pp: 29-45.

Folkman, S., Lazarus, R. S., Gruen, R. J & DeLongis, A. 1986. Appraisal, Coping, Health Status, and Psychological Symptoms. Journal of Personality and Social Psychology. Vol. 50, pp: 571-579.

Grunberg, L., Moore, S., Greenberg, E.S & Sikora, P. 2008. The Canging Workplace and Its Effects A Longitudinal Examination of Employee Responses at A Large Company. The Journal of Applied Behavioral Science. Vol. 44, No. 2, pp: 215-236.

Fedor, D. B., Herold, D. M., Liu, Y & Caldwell,S. 2008. The Effects of Transformational and Change Leadership on Employees’ Commitment to A Change: A Multilevel Study. Journal of Applied Psychology. Vol. 93, No.2, pp: 346-357.

Herscovitch, L & Meyer, J. P. 2002. Commitment to organizational change: Extension of a three-component model. Journal of Applied Psychology. Vol. 87, pp: 474 – 487.

Jaros, S. J, Jermier, J. Koehler, J & Sincich, T. 1993. Effects of continuance, affective and moral commitment on the withdrawal process: an evaluation of eight structural equation models. Academy of Management Journal. Vol. 36, No. 5, pp: 951–995.

Judge, T. A., Thoresen, C. J., Pucik, V & Welbourne, T. M. 1999. Managerial coping with organizational change: A dispositional perspective. Journal of Applied Psychology. Vol. 84, pp: 107 – 122.

Knudsen, H. K., Ducharme, L. J & Roman, P. M. 2006. Conselor Emotional Exhaustion and Turnover Intention in Therapeutic Commonities. Journal of Substance Abuse Treatment. Vol. 31, pp: 173-180.

Lee, K. E & Shin, K. H. 2005. Job Burnout, Engagement, and Turnover Intention of Dietitians and Chefs at A Contract Food Service Management Company. Journal Community Nutrition. Vol. 7, No. 2, pp: 100-106.

Meyer, J. P & Herscovitch, L. 2001. Commitment in the workplace: Toward a general model. Human Resource Management Review. Vol. 11, pp: 299–326.

Muliawan, A. D., Green, P. F & Robb, D. A. 2009. The Turnover Intentions of Information Systems Auditors. International Journal of Accounting Information Systems. Vol. 10, pp: 117-136.

Oreg, S. 2006. Personality,Context,and Resistance to Organizational Change. European Journal of Work and Organizational Psychology. Vol. 15, No.1, pp: 73-101.

O’Reilly, C. A & Chatman, J. 1986. Organizational commitment and psychological attachment: the effects of compliance, identification, and internalization on pro-social behavior. Journal of Appied Psychology. 71: 492–9

Peraturan Menteri Pendidikan Nasional No. 02 Tahun 2008. Tentang Kebijakan Penggunaan E-book

Rafferty, A. E & Griffin, M. A. 2006. Perceptions of organizational change: A stress and coping perspective. Journal of Applied Psychology. Vol. 91, pp: 1154–1162.

Susanto, A. B. 2008. Organizational Readiness for Change: A Case Study on Change Readiness in a Manufacturing Company in Indonesia. International Business and Toursim Society. Vol. 2, No. 1, pp: 50-61.

Wanberg, C. R & Banas, J. T. 2000. Predictors and outcomes of openness to change in a reorganizing workplace. Journal of Applied Psychology. Vol. 85, pp: 132 – 142.

Woodward, S & Hendry, C. 2004. Leading and Coping With Change. Journal of Change Management. Vol. 4, No. 2, pp: 155-183.

Sweeney, J.T & Quirin, J.J. 2009. Accountants as layoff survivors: A research note. Accounting organizations and society. Vol. 34, pp: 787-795.

Meyer, J. P & Herscovitch, L. 2001. Commitment in the workplace: Toward a general model. Human Resource Management Review. Vol. 11, pp: 299–326.

Muliawan, A. D., Green, P. F & Robb, D. A. 2009. The Turnover Intentions of Information Systems Auditors. International Journal of Accounting Information Systems. Vol. 10, pp: 117-136.

Oreg, S. 2006. Personality,Context,and Resistance to Organizational Change. European Journal of Work and Organizational Psychology. Vol. 15, No. 1, pp: 73-101.

O’Reilly, C. A & Chatman, J. 1986. Organizational commitment and psychological attachment: the effects of compliance, identification, and internalization on pro-social behavior. Journal of Appied Psychology. 71: 492–9

Peraturan Menteri Pendidikan Nasional No. 02 Tahun 2008. Tentang Kebijakan Penggunaan E-book

Rafferty, A. E & Griffin, M. A. 2006. Perceptions of organizational change: A stress and coping perspective. Journal of Applied Psychology. Vol. 91, pp: 1154–1162.

Susanto, A. B. 2008. Organizational Readiness for Change: A Case Study on Change Readiness in a Manufacturing Company in Indonesia. International Business and Toursim Society. Vol. 2, No. 1, pp: 50-61.

Wanberg, C. R & Banas, J. T. 2000. Predictors and outcomes of openness to change in a reorganizing workplace. Journal of Applied Psychology. Vol. 85, pp: 132 – 142.

Woodward, S & Hendry, C. 2004. Leading and Coping With Change. Journal of Change Management. Vol. 4, No.2, pp: 155-183.

Sweeney, J.T & Quirin, J.J. 2009. Accountants as layoff survivors: A research note. Accounting organizations and society. Vol. 34, pp: 787-795.

View Counter: Abstract - 841 and PDF - 1149

Refbacks

  • There are currently no refbacks.


Bookmark and Share