GAMBARAN STRES KERJA PEGAWAI BAGIAN REKAM MEDIS RUMAH SAKIT BHAKTI WIRATAMTAMA SEMARANG
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Abstract
Factors that cause occupational stress are the inconvenient occupational environment, ineffective consultation
and conflict between family agency requirement. The purpose of this qualitative research is to get occupational
stress overview of medical record employee in Bhakti Wiratamtama Semarang Hospital. This research method
is qualitative research using snowball sampling. The informants consist of 15 key informants and 2
triangulation informants. The informans were complained about untidy shelves and late of medical record returning. Quarterly meeting to reduce this problem. Suggestion to employee was to sorting the medical record document, and to select wich one to be saved. Suggestion to hospital was to clean up patients documents and
tidy up the room so the employee can work with comfort.
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