Online Learning Quality Control in the Pandemic Covid-19 Era in Indonesia

Muhammad Giatman(1), Sri Siswati(2), Irma Yulia Basri(3),

(1) Universitas Negeri Padang
(2) Universitas Andalas
(3) Universitas Negeri Padang


The Covid-19 pandemic that hit the world in early 2020, has rapidly changed the structure of people's lives, including Indonesia. The world of education is forced to replace face-to-face learning with online learning. The Rector of UNP has followed up on the central government policy to shift the face-to-face (conventional) learning process into online learning. For this reason, the UNP Quality Assurance Center needs to ensure that the implementation of online learning has gone well and is able to meet the predetermined learning-outcame (LO). Through the distribution of learning assessment instruments circulated using google-form to 40,000 UNP students, it was found that 4820 respondents had filled in the instrument. From the respondents' answers, it is known that 99.3% of the lecturers have conducted online lectures, 58% of them are according to the schedule. From the aspect of student readiness, 43.9% were ready, 40.5% were not ready. Furthermore, 50.2% of the lecturers provided guidance well, 44.4% sometimes, and only 5.4% did not. The main obstacles for students: 39.8% less stable internet and 47.7% signal difficulties and no signal at all 12.4%. Other difficulties are 82% internet access, 75.9% credit fees, 63.7% tuition fees, and 51.6% other difficulties. E-learaning process at UNP has been going well and can meet the learning outcomes that have been set. To improve the quality of better learning outcomes, it is necessary to improve the quality of network infrastructure by Telkom, increase the quality of instructional learning by lecturers, and provide credit subsidies for students.


Covid-19; Online Learning; Quality Learning; Student Response

Full Text:



Abdillah, L. A. (2020). Stigma Terhadap Orang Positif COVID-19.

Adnan, M., & Anwar, K. (2020). Online Learning amid the COVID-19 Pandemic: Students’ Perspectives. Online Submission, 2(1), 45–51.

Anderson, J., & McCormick, R. (2005). Ten pedagogic principles for e-learning. OINSIGHTObservatory for New Technologies and Education.

Anderson, T., & Garrison, D. R. (1998). Learning in a networked world: New roles and responsibilties. In Distance Learners in Higher Education: Institutional responses for quality outcomes. Madison, Wi.: Atwood.

Annalaura, C., Ileana, F., Dasheng, L., & Marco, V. (2020). Making waves: Coronavirus detection, presence and persistence in the water environment: State of the art and knowledge needs for public health. Water Research, 115907.

Asarta, C. J., & Schmidt, J. R. (2020). The effects of online and blended experience on outcomes in a blended learning environment. The Internet and Higher Education, 44, 100708.

Atsani, K. L. G. M. Z. (2020). Transformasi media pembelajaran pada masa Pandemi COVID-19. Al-Hikmah, 1(1), 82–93.

Aydin, C. C., & Tirkes, G. (2010). Open source learning management systems in distance learning. TOJET: The Turkish Online Journal of Educational Technology, 9(2).

Azmi, R. A., & Rukun, K. (2020). Analisis Kebutuhan Pengembangan Media Pembelajaran Berbasis Web Mata Pelajaran Administrasi Infrastruktur Jaringan. Jurnal Imiah Pendidikan Dan Pembelajaran, 4(2), 303–314.

Bangert, A. W. (2004). The seven principles of good practice: A framework for evaluating on-line teaching. The Internet and Higher Education, 7(3), 217–232.

Belawati, T. (2019). Pembelajaran on-line (kesatu). Univertsitas Terbuka.

Bersin, J. (2004). The blended learning book: Best practices, proven methodologies, and lessons learned. John Wiley & Sons.

Demuyakor, J. (2020). Coronavirus (COVID-19) and online learning in higher institutions of education: A survey of the perceptions of Ghanaian international students in China. Online Journal of Communication and Media Technologies, 10(3), e202018.

Dong, E., Du, H., & Gardner, L. (2020). An interactive web-based dashboard to track COVID-19 in real time. The Lancet Infectious Diseases, 20(5), 533–534.

Garrison, D. R., Anderson, T., & Archer, W. (1999). Critical inquiry in a text-based environment: Computer conferencing in higher education. The Internet and Higher Education, 2(2–3), 87–105.

Giatman, M., Haq, S., & Pratama, Y. F. (2019). Effectivity of Online Learning Teaching Materials Model on Innovation Course of Vocational and Technology Education. Journal of Physics: Conference Series, 1387(1), 012131.

Giatman, Muhammad. (2017). Building School Organizational Work Culture Through The Implementation of Quality Management Syatem ISO 9001: 2008. International Journal of GEOMATE, 12(30), 132–139.

Gunawan, G., Suranti, N. M. Y., & Fathoroni, F. (2020). Variations of Models and Learning Platforms for Prospective Teachers During the COVID-19 Pandemic Period. Indonesian Journal of Teacher Education, 1(2), 61–70.

Li, J., Wong, S. C., Yang, X., & Bell, A. (2020). Using feedback to promote student participation in online learning programs: Evidence from a quasi-experimental study. Educational Technology Research and Development, 68(1), 485–510.

Murphy, M. P. (2020). COVID-19 and emergency eLearning: Consequences of the securitization of higher education for post-pandemic pedagogy. Contemporary Security Policy, 1–14.

Oliver, R. (2000). When teaching meets learning: Design principles and strategies for web-based learning environments that support knowledge construction. ASCILITE, 17–28.

Puskom, U. (2013). Panduan Elearning Universitas Negeri Padang (kedua). UPT Puskom Universitas Negeri Padang.

Putra, D. F., & Giatman, M. (2020). The Development Of Interactive Learning Media In Computer And Basic Networks Subject On Computer And Netwroks Engineering Of Smkn 2 Lubuk Basung. Jurnal Pendidikan Teknologi Kejuruan, 3(1), 50–54.

Saputro, B., & Susilowati, A. T. (2019). Effectiveness of Learning Management System (LMS) on In-Network Learning System (SPADA) Based on Scientific. Journal for the Education of Gifted Young Scientists, 7(3), 481–498.

Schwartz, A. M., Wilson, J. M., Boden, S. D., Moore Jr, T. J., Bradbury Jr, T. L., & Fletcher, N. D. (2020). Managing resident workforce and education during the COVID-19 pandemic: Evolving strategies and lessons learned. JBJS Open Access, 5(2), e0045.

Seluakumaran, K., Jusof, F. F., Ismail, R., & Husain, R. (2011). Integrating an open-source course management system (Moodle) into the teaching of a first-year medical physiology course: A case study. Advances in Physiology Education, 35(4), 369–377.

Sohrabi, C., Alsafi, Z., O’Neill, N., Khan, M., Kerwan, A., Al-Jabir, A., Iosifidis, C., & Agha, R. (2020). World Health Organization declares global emergency: A review of the 2019 novel coronavirus (COVID-19). International Journal of Surgery.

Telaumbanua, D. (2020). Urgensi Pembentukan Aturan Terkait Pencegahan Covid-19 Di Indonesia. QALAMUNA: Jurnal Pendidikan, Sosial, Dan Agama, 12(1), 59–70.

Xie, C., Jiang, L., Huang, G., Pu, H., Gong, B., Lin, H., Ma, S., Chen, X., Long, B., & Si, G. (2020). Comparison of different samples for 2019 novel coronavirus detection by nucleic acid amplification tests. International Journal of Infectious Diseases.

Yunus, N. R., & Rezki, A. (2020). Kebijakan Pemberlakuan Lock Down Sebagai Antisipasi Penyebaran Corona Virus Covid-19. Salam: Jurnal Sosial Dan Budaya Syar-i, 7(3), 227–238.

Zainul, R., Adri, M., Wahyuningtyas, N., Wedi, A., Surahman, E., Aisyah, E. N., Oktaviani, H. I., Meilanie, R. S. M., Purnamawati, S. N., & Listyasari, W. D. (2020). Development of e-Learning Courses for Subjects about ‘Learn and Learning’with Moodle-based for Prospective Teacher in Indonesia. Journal of Physics: Conference Series, 1594(1), 012023.


  • There are currently no refbacks.

Indexing & Abstracting